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Genesys Web Services:crm-adapter:screenpop-search-key-regex


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Published Option

screenpop.search-key-regex

Default Value: cti_
Valid Values: A regular expression that matches one or more UserData keys.
Changes Take Effect: When the session is started or restarted.
Introduced: 9.0.0

Specifies a regular expression pattern used to match one or more UserData keys. The values for these keys are used to build the search and screen pop expression in Salesforce. If this option is not defined, Adapter uses the existing "cti_" prefix logic.

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