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Published Option
session-restore-extend-by
Default Value: none
Valid Values: none, agent, esp, both
Changes Take Effect: Immediately
Introduced: 8.5.312.10
Modified: 8.5.316.02
Specifies how Chat Server enables the session restoration from agent desktop and workflow:
- none: The functionality is disabled.
- agent: Allows Agent Desktop to start a session restoration.
- esp: Allows the Workflow to start a session restoration.
- both: Allows both Agent Desktop and Workflow to start a session restoration.
Draft Option
No draft option