Sizing Summary

Engage Platform configuration

Persons	Skills	Skills per person	VQs with members	VAGs	Members per VAG	Agents Logged In	Calls per second	Active Calls
100-1000	10 - 100	5 – 50	20 – 200	20 – 200	10 – 100	100-1000	2 - 5	200-600

EX Engage Connector Service Resource Utilization

Service	CPU	Memory	Redis Memory	Total Redis Keys
EXCS	8%	150 MB	28MB	6380
EXAS	1%	180 MB	17MB	4143
EXCP	12%	190 MB	70MB	81178

Recommended sizing recommendations for Service VM and Redis VM

Specification	Recommended Sizing
EXEC Service VM	4 Core CPU 8 GB Memory 80 GB HDD
Redis VM	4 Core CPU 8 GB Memory 80 GB HDD