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9.0.123.01

Genesys Intelligent Automation Release Notes


Genesys Intelligent Automation is part of 9.x starting in 9.0.000.01.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
03/22/24 General X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • To support changes in Google Speech-to-text recognition feature, two new options, telephony and telephony_short are added under the preferences->Google use appropriate model drop down. (SPCHSTRM-4305)
  • GIA now support TLS 1.3. (SPCHSTRM-4259)


Resolved Issues

This release contains the following resolved issues:


If installing a single GIA VUI server on a Windows server, then the environment variable “CATALINA_HOME” which is used by the installer is to use its own internal settings. Any preset environment must be cleared first so the installer will locate the VUI’s own Tomcat service. VUI will use its pre-packaged Tomcat, as this version has been validated. -- To ensure the installer uses the VUI's pre-packaged and validated Tomcat, clear any existing CATALINA_HOME environment variable before running the installation. (SPCHSTRM-4312)


Due to the security vulnerability (CVE-2023-51074, the json-path library is updated to 2.9.0. (SPCHSTRM-4301)


In Oracle database installations, the field journey has been changed to NCLOB in the backlog process. (PCHSTRM-4272, SPCHSTRM-4299)


The timeout value for a web page session expiration configured in the Messaging.Api.SessionTimeoutInMins parameter now has a default value of 120 seconds. (SPCHSTRM-4261)


Tomcat Server has been updated to 9.0.84 to address various security vulnerabilities (CVE-2023-46589, CVE-2023-44487, CVE-2023-41080, CVE-2023-42795, CVE-2023-45648, CVE-2023-42794, CVE-2023-46589). (SPCHSTRM-4186, SPCHSTRM-4208, SPCHSTRM-4233)


Czech language characters are now handled correctly. (SPCHSTRM-4162)


Due to the security vulnerability (CVE-2020-18032), the Graphviz library has been updated to 9.0.0. (SPCHSTRM-4074)


Due to the security vulnerability (CVE-2023-34462), the Netty library has been updated to 9.0.0 as part of an PSDK 900.10.6 update. (SPCHSTRM-4073)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.123.01.

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