Manage Attachments

To manage attachments for Standard Responses:

1. Select a category.
2. Select a Standard Response.
3. Click Attachments.

   

4. The Edit Attachments pop-up opens.
   • To add an attachment, click Attach.
   • To download an attachment, select it, then click Download. This downloads the file to your environment.
   • To remove an attachment, select it, then click Delete.

   

Next Steps

• Review the history and manage versions
• Create Field Codes