Change History

This section lists all the changes between the 8.1.4 and 8.5.0 versions of this document.

New Pages

• New page Starting and Stopping GAX
• New page Agent Management (Role Privileges)

Deleted Pages

The following pages were moved to the Prerequisites for Genesys Administrator Extension Modules page.

• Solution Deployment
• Operational Parameter Management
• Audio Resource Management

The following pages were moved to the Configuring System Security page.

• Default Account Support
• Transport Layer Security (TLS)
• TLS: Preparing Genesys Management Framework
• TLS: Configuring the GAX Database
• Cross-site Scripting and Cookies
• Inactivity Timeout

The following pages were moved to the Upgrading GAX page.

• Upgrading GAX (Management Framework 8.1.1 or Higher)
• Upgrading GAX (Management Framework 8.1.0 or Lower)

Updated Pages

Page Configuration Object Management

• The Configuration Manager and Agents Window sections were added. The section Account Management was removed, as this described the Accounts menu in GAX, which was removed in the 8.5.0 version.

Page Deployment

• Updated section
  • Browser Requirements
    • Added Internet Explorer 11.x.

Page Deploying Genesys Administrator Extension

• New section
  • Add SCS Connection

• Updated sections
  • Set up the host
    • Added the following variable for the Linux /etc/profile file: export PATH = $PATH: /usr/lib/java/jre-<version of Java downloaded>/jre/bin
    • Added the following value for the Windows Path variable: C:\Programs\Java\jre1.6.0_23\bin

Page Managing GAX Plugins

• Updated section
  • Installing Language Packs

Page Upgrading GAX

• Updated procedures for GAX 8.5.0.

Page Logging In To Genesys Administrator from GAX

• Deleted sections
  • Corporate Login to Genesys Administrator and GAX

Page Preferences

• New sections
  • Configuration Manager
  • Agent Management
  • Change Password

Page Browser Issues

• New section
  • Audio Resource File Playback Issue in Safari

Page General (Role Privileges)

• Added role privileges for dashboards.

Page Configuration Object Management (Role Privileges)

• Page has been divided into sections for easier reading.
• Added the following role privileges:
  • Access Configmanager
  • Access to the Application Log Configuration Wizard
  • Access Hosts Checkports
• Added System Dashboard section.

Page General (Configuration Options)

• New section
  • help_external_url

Page Audio Resource Management (Configuration Options)

• New section
  • max_upload_audio_file_size