New in This Document

Important

• Scenarios have been moved to the Service Management Help.
• Digital Channel APIs Configuration has been moved to the Deployment Guide.

The following topics have been added or changed in the GMS 8.5.114 release:

• Chat V2 API over CometD now supports push notifications through Firebase Cloud Messaging and Apple Push Notification Service.

The following topics have been added or changed in the GMS 8.5.112 release:

• The Chat Session File Management feature was introduced.
• New EWT APIs were introduced.
• The enable_notification_hybrid_mode option was deprecated.

The following topics have been added or changed in the GMS 8.5.111 release:

• The enable_notification_hybrid_mode and max_message_size options were added to the Chat Service options used to configure the Digital Channels API.

The following topics have been added or changed in the GMS 8.5.110 release:

• The new page Open Media API has been added.
• The new page Open Media Service Options has been added.
• The section Export Cancelled Callback Records was added to the Callback Services API.
• The mailbox option was added to the Email Service options used to configure the Digital Channels API.

The following topics have been added or changed in the GMS 8.5.109 release:

• The new page Chat API Version 2 with CometD has been added.
• The section Query-EWT for Virtual Queues was added to the Callback Services API.
• The enable_notification_mode option was added to the Chat Service options used to configure the Digital Channels API.

The following topics have been added or changed in the GMS 8.5.108 release:

• The Phone Number Validation API page was added.
• The Chat Service Options page was updated.
• The Email Service Options page was updated.
• The Change Node Status section was added to the Node API page.

The following topics have been added or changed in the GMS 8.5.107 release:

• The Callback Services API page was updated.

The following topics have been added or changed in the GMS 8.5.106 release:

• The Callback Services API page was updated.

The following topics have been added or changed in the GMS 8.5.104 release:

• The Chat API Version2 and the Email API are now grouped under the Digital Channels API.
• The Digital Channels API also includes information about:
  • API Responses
  • Configuring the Digital Channels API

The following topics have been added or changed in the GMS 8.5.102 release:

• The Chat API was deleted; you should now refer to Chat API Version1 (former version available) and Chat API Version2 which will replace gradually the first one.
• The Email API page was added.

The following topics have been added or changed in the GMS 8.5.101.05 release:

• The Stat Service Extended API now supports filters.

The following topics have been added or changed in the GMS 8.5.100.05 release:

• The Chat API page changed, to add new parameters related to chat push notifications and update query samples.
• The Chat Push Notification and Background State page was added, to reflect push notification enhancements for managing applications' background state during chat sessions.