This page was last edited on January 10, 2020, at 15:27.
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In the Column List:
This table contains the history of the chain/record processing, as reported by OCS. Changes to the chain state during chain processing result in the creation of a new record in this table. The record is inserted when information about chain state received from OCS. Records are never updated or deleted in this table.
Refer to Outbound Objects and Models in the Interaction Concentrator User's Guide for a description of outbound chain states and a graphic illustrating the Genesys Campaign Finite State Machine.
Column | Data Type | P | M | F | Description |
---|---|---|---|---|---|
ID | numeric(16) | X | X | The unique, autonumbered ID of this record. This is the primary key. | |
ChainGUID | varchar(64) | X | X | The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot to be changed during chain processing. Same as GO_CHAIN.CHAINGUID. | |
RecordHandle | int | X | The RecordHandle of the record that OCS uses. | ||
State | int | X | The state of the chain as reported by the chain finite state machine (FSM). One of the following values:
| ||
PrevState | int | The state of the chain as reported by the chain finite state machine (FSM). One of the following values:
|