IWD Data Mart Services

If you have used the Genesys-recommended Genesys Administrator Extension installation procedure, iWD Services are automatically populated into the iWD Plug-in for GAX when the iWD Runtime Node is started. iWD Services are now configured in the iWD Plug-in for GAX. Please refer to the iWD GAX Plug-in Help for details about configuring iWD services. The list of services is as follows:

• Configuration Monitor
• Configuration Server Connector
• DM Initialize
• DM Load Config
• DM Load Intraday
• DM Aggregate Intraday
• DM Aggregate Stats
• Statistics Adapter
• DM Load Historical
• DM Aggregate Historical
• DM Maintain

Services are configured per Solution, and each Solution must be configured under a tenant in GAX. Therefore, before configuring services, you must configure a Tenant and Solution.