8.5.202.42

Interaction Recording Web Services Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
09/27/17	General	Under Shipping Control		X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Genesys Interaction Recording

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Interaction Recording Web Services now supports configurable certificate validation for TLS connections to Recording Crypto Server, SpeechMiner Interaction Receiver, WebDAV, Configuration Server, SIP Server, and Interaction Server.

Resolved Issues

This release contains the following resolved issues:

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Interaction Recording Web Services (RWS) no longer incorrectly displays an error indicating that Elasticsearch validation failed when a request is made to reindex for a time period where call or screen recordings have recently been deleted and there are no longer any recordings. (GIR-9532)

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If there are no active connections for a given Screen Recording Service (SRS) version, then an empty [byLocationSubtotalCounts] section will be displayed in the query response. Previously, the [byLocationSubtotalCounts] section was not displayed in the query response. (GIR-4488)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.202.42.