8.5.500.35
Interaction Recording Web Services Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 10/13/25 | General | X |
Helpful Links
What's New
This release contains the following enhancements:
- Support for the OpenJDK 21. See the Genesys Interaction Recording page in the Genesys Supported Operating Environment Reference for more detailed information and a list of all supported operating systems. (GIR-34356)
- Third-party component Spring boot has been upgraded to 3.4.9.(GIR-34702)
- Third-party component Spring framework has been upgraded to 6.2.10.(GIR-34701)
Resolved Issues
This release contains the following resolved issues:
Interaction Recording Web Services (RWS) issue with Muxur where the app was going into a hung state and stopped processing screen recording calls has been fixed. (GIR-33814)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.500.35.
This page was last edited on December 23, 2025, at 11:51.
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