8.5.000.90

Workspace Plugin for Skype for Business Release Notes

9.x

Workspace Plugin for Skype for Business is part of 9.x starting in 8.5.000.83.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
04/16/18	General	Under Shipping Control				X

Important

This release of Workspace Plugin for Skype for Business requires a minimum Workspace Desktop Edition version of 8.5.119.05.

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Multimedia Connector for Skype for Business

Genesys Products

List of Release Notes

What's New

This release includes the following features and enhancements:

• Starting with this release, Workspace Plugin for Skype for Business will by default show only Skype for Business conversation windows that are actually needed by the agent during the call, and will close the conversation windows at the end of the call. Previously, when Workspace Plugin for Skype for Business operated in parallel mode (with the Skype for Business interface shown on the desktop), all call conversation windows were displayed on the desktop. At the end of the call, the conversation was left on the desktop without any participants. See the Deployment Guide for details.

Resolved Issues

This release contains the following resolved issues:

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An intermittent problem that caused the ringing toast not to display when data was not attached has been corrected. (WPLYNC-1366)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.000.90.