8.5.210.02

Workforce Management Data Aggregator Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/16/18	Update					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

Important

As of Feb 2, 2018, this update replaces hot fix 8.5.210.01, which has been removed and is no longer available.

This release contains the following new feature and enhancement:

• Support for Microsoft Hyper-V virtual platform. See the Workforce Management page in the Genesys Supported Operating Environment Reference Guide.

Resolved Issues

This release contains the following resolved issues:

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Data Aggregator now supports the AL32UTF8 character set for Oracle databases. (WFM-28519)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.210.02.