8.5.219.22

Workforce Management Data Aggregator Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
05/15/23	Update						X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

• Support for Microsoft Windows Server 2022. See the Workforce Management page in the Genesys Supported Operating Environment Reference Manual for more detailed information and a list of all supported operating systems. (WFM-36298)

Resolved Issues

This release contains the following resolved issues:

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An error doesn’t occur anymore when communicating to the WFM Server and Adherence Details screen doesn’t lose and updates schedule data correctly. (WFM-36759, WFM-36674)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.219.22.