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group-by-channel

Section: channel-twitter-*any-name*
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Introduced: 9.0.017.03

Specifies if new incoming Tweets are grouped together with any other Tweets of the same type from the same user via the same channel that are currently in the interaction queue. If this option is set to true, then Tweets are grouped in one post only if they are from the same channel. If it is set to false (default), then Tweets are grouped in one post even if they are from different channels.

9.0.017.03

Genesys Cloud API Driver for Twitter Release Notes


Genesys Cloud API Driver for Twitter is part of 9.x starting in 9.0.001.02.
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
08/07/24 Update X X


Helpful Links


What's New

This release contains the following new features and enhancements:

  • A new option, group-by-channel, has been added. The option specifies if new incoming Tweets must be grouped together with any other Tweets of the same type from the same user via the same channel that are currently in the interaction queue. (SMD-7747)


Resolved Issues

This release contains the following resolved issues:


The driver now uses the Jackson library for HTTP request and response serialization/deserialization. Previously, the Gson library was used. (SMD-7701)


Additional interactions are no longer created for attachments in UCS for Page mode. Previously, a separate interaction was created for any attachments and media in addition to the original interaction.

This functionality is supported by DMS starting with 9.1.016.05. (SMD-7600)



Upgrade Notes

No special procedure is required to upgrade to release 9.0.017.03.

This page was last edited on August 7, 2024, at 09:59.
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