9.0.006.03

Genesys Pulse Release Notes

9.x

Genesys Pulse is part of 9.x starting in 9.0.000.02.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
05/31/21	Update			X			X

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• List of 9.0.x Releases
• 9.0.x Known Issues

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• Genesys Pulse

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What's New

This release contains the following new features and enhancements:

• New option protocol_timeout is added to the pulse.properties file to allow Genesys Pulse to operate without restart after the connection to Configuration Server is lost.
  • protocol_timeout

    Default Value: 30000

    Valid Values: Any positive number

    Changes Take Effect: After restart

    Specifies timeout, in milliseconds, for a connection with Configuration Server.

  (WBRT-15456)

• The following new database-related timeouts:
  • In DAP objects for jdbc connection:
    • [Pulse]/connect_timeout. Default Value: 30 seconds
    • [Pulse]/login_timeout. Default Value: 30 seconds
    • [Pulse]/socket_timeout. Default Value: 30 seconds

    These options are directly used in the PostgreSQL connection string and do not affect other databases.

  • In the Genesys Pulse application object:
    • [pulse]/database_max_wait_timeout. The amount of time, in seconds, to wait for a connection. Default value is 10 seconds. Applicable only to PostgreSQL and Microsoft SQL.
    • [pulse]/database_query_timeout. The amount of time, in seconds, to wait for a query to the database to finish. Default value is 300 seconds.
    • [pulse]/database_validation_query_timeout. The amount of time, in seconds, to wait for a query to the database to finish when checking a connection. Default value is 10 seconds.

  (WBRT-15391)

Resolved Issues

This release contains the following resolved issues:

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Genesys Pulse no longer converts values of the jdbc_url option to lowercase. (WBRT-15583)

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Users can now move Dashboard, Wallboard, and Widget Template objects between folders in Configuration Server when the [pulse]\folder_based_access option is enabled. Previously, prior to moving the object to a desired folder, this object had to be first moved to the Genesys Pulse folder. (WBRT-15352)

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Genesys Pulse User Interface now properly manages different Genesys Pulse installations on the same host. (WBRT-15184)

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The Grid Widget now restores its size after the browser's window size is restored. (WBRT-15075)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.006.03.