x-phone-format
Section: channel-ghub
Default Value: us
Valid Values:
- us — The leading character "+" is removed if present in a phone number.
- non-us — A phone number is not modified.
Changes Take Effect: After restart
Introduced: 9.1.002.04
Specifies whether the leading "+" international prefix character is removed or not before passing a phone number as an interaction attribute. Option is for WhatsApp channel only.
9.1.002.04
Genesys Driver for use with Genesys Hub Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 06/26/19 | General | Under Shipping Control | X | X |
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What's New
This release contains the following new features and enhancements:
- A new option, x-phone-format, processes a phone number before sending the number as an interaction attribute. (MSGA-2060, MSGA-2061)
- The driver now receives and processes location information in the incoming messages. (MSGA-1904)
- The driver now supports video, audio, and document attachments in both incoming and outgoing messages. (MSGA-1902)
- Support for OpenJDK 11. See the Prerequisites section on the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites. (MSGA-2178)
Resolved Issues
This release contains the following resolved issues:
Users can now configure more than one WhatsApp channel in Digital Messaging Server. (MSGA-2140, MSGA-2142)
Hub now includes the To attribute in its inbound messages to the driver. Now the _umsFromAddr and _umsFromUserId attributes contain the WhatsApp ID (phone number) of the user who sent the message. The _umsToAddr attribute has the business phone number that is configured for this channel. (MSGA-2039)
The driver now supports uploading images and files to Hub via an HTTP proxy. Previously in this scenario, the driver failed to process these HTTP requests. (MSGA-2035, MSGA-2037)
Upgrade Notes
No special procedure is required to upgrade to release 9.1.002.04.