Management Framework Deployment Guide

Published: June 8, 2018

9.x

This 9.x version of the Management Framework Deployment Guide can apply to component releases from the 9.1.x, 9.0.x, and 8.5.x code streams. For releases of Management Framework prior to August 22, 2017, see the Management Framework home page.

Use this guide to introduce you to the concepts and terminology relevant to the Genesys Framework, and procedures to install, configure, and run Management Framework.

About Framework

• Overview
• Architecture and Functionality
• Connections
• Document Change History

Deployment Planning

• Initial Considerations
• Network Locations
• Installation Worksheet

Deploying Framework

• Deployment Overview
• Prerequisites
• Configuration Layer
• Management Layer

Redundant Configurations

High availability (HA) components:

• HA Configuration Servers
• HA Message Servers
• HA Solution Control Servers
• HA SNMP Master Agents

Sharing the Load Systems

Distributed components:

• Configuration Server Proxies
• Distributed Solution Control Servers

Disaster Recovery/Business Continuity

• Disaster Recovery / Business Continuity
• Framework Database Replication for DR Using:
  • Oracle GoldenGate
  • Microsoft AlwaysOn

Starting and Stopping Framework Components

• Using Start Files
• Using the Management Layer
• Starting Manually
• Using Windows Service Manager

Additional Information

• Generic Deployment and Login Procedures
• Configuration Server History Log
• Monitoring Performance of Configuration Layer
• Automatic Disconnect Detect Protocol (ADDP)
• Internet Protocol version 6 (IPv6)
• and more ...