Required Permissions

Access to Genesys Administrator Extension and its functionality is protected by user permissions and Role-Based Access Control. If you get a permissions error when you try to log in to Genesys Administrator Extension or use any of its functionality, you probably do not have the appropriate permissions or role privileges.

An example of a required permission is this: a Tenant user must have write (Create) permission on his or her own User object to save his or her User Preferences in Genesys Administrator Extension.

Refer to the Genesys Security Deployment Guide for more information about permissions and Role-Based Access Control, including how to set up appropriate permissions and role privileges.