Localization File

Overview

The localization file allows you to customize the way you send a message to subscribers. You can define several messages based on the language of the customer.

Localization file

Format

<?xml version="1.0" encoding="UTF-8" ?>
<messages>
  <message id="welcome">
    <locale language="en_US"> 
      <entry key="text">Welcome</entry>
    </locale> 
    <locale language="de"> 
      <entry key="text">Willkommen</entry>
    </locale> 
    <locale language="fr"> 
      <entry key="text">Bonjour</entry>
    </locale>
    <locale language="es"> 
      <entry key="text">\u00A1Hola</entry>
    </locale>  
<locale language="ja"> 
      <entry key="text">\u3053\u3093\u306B\u3061\u306F</entry>
    </locale>
  </message>
   <message id="welcomeArgs">
    <locale language="en_US"> 
      <entry key="text">Dear customer $customer.lastname,

how can you be reminded</entry>

    </locale> 
    <locale language="de"> 
      <entry key="text">Sehr geehrter Kunde $customer.lastname,

wie können Sie daran erinnert werden</entry>

    </locale> 
    <locale language="fr"> 
      <entry key="text">Cher client $customer.lastname,

comment pouvez-vous être rappelé</entry>

    </locale>
    <locale language="es"> 
      <entry key="text">$customer.lastname Estimado cliente,

\u00BFc\u00F3mo puede ser recordado</entry>

    </locale>
  </message>
</messages>

Arguments

Arguments can be added to the message, GMS will replace the arguments in the message with correct value provided when you publish the message.

Simple style

Expanded style

{
   "message":"welcome",
   "tag":"yourtag",
   "mediaType":"localizestring",
   "locArgs":{
       "customer.lastname":"Doe"
   }
}

{
   "message":"welcome",
   "tag":"yourtag",
   "mediaType":"localizestring",
   "locArgs":{
       "customer":{
            "lastname":"Doe"
       }
   }
}

For example for language option (provided at subscription time) equals to "de" (German), the customer will receive the following message: Sehr geehrter Kunde Doe, wie können Sie daran erinnert werden

Genesys Mobile Services Configuration

Please refer to the push section documentation on Genesys Mobile Services Configuration Options.

Contents

Localization File

Overview