9.1.008.08

Digital Messaging Server Release Notes

9.x

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
03/04/22	Update			X			X

Helpful Links

Releases Info

• List of 9.1.x Releases
• 9.1.x Known Issues

Product Documentation

• Messaging Applications

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• A new option, media-origin, is added to specify the media source for which a channel is configured to work.
  Important

  The option values, fbm-session and fbp-session, are not supported and reserved for future use.

  (DMS-826)

• DMS now sets the UserNickname parameter of the FlexChat RequestLogin method based on the following conditions (evaluated in the specified order):
  1. Use the channel.from.nickname value if it is present in the inbound message.
  2. Use either channel.from.firstName or channel.from.lastName whichever is present in the inbound message. If both values are present, use a combined value.
  3. Use the channel.from.id value if the above values are not present.

  Chat Server places this value in userinfo of chat interactions. To identify a user or client in a business process, users can use attributes from UserData of an interaction listed in WhatsApp Hub Driver Attributes. (DMS-844)

• Starting from the DMS version 9.1.008.08, Chat Server basic protocol is not supported. (MSGA-3738)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

Follow this procedure when upgrading DMS (see DMS High Availability configuration for detailed steps):

1. Run the SQL script provided in the ha_sql_scripts folder to interact with the Interaction Server’s database.
2. Create and configure the GCTI_DMS_AppName custom property in the Configuration Server.
3. Connect DMS to the webapi port of all Chat Server instances.
4. Configure Chat Server High Availability using the instructions provided in Deploying High-Availability Chat Server.