Predefined Statistical Types

Statistical type definitions that are used by the various Genesys applications are either created during the deployment of those applications or are internal to the applications’ functionality. This chapter lists the stat types that are available to you upon creating a new Stat Server Application object using the Stat Server 8.5 template. It contains the following sections:

• Stat Type Definitions in the Stat Server Application Template
• Creating Stat Type Definitions
• Using the Same Stat Type for Cluster and Regular Mode
• Solution Reporting Stat Types