Products Management
Cloud (Cloud)
Composer (Composer)
CS (Context Services)
GEKM (Enterprise Knowledge Management)
GETS (Enterprise Telephony Software)
ES (eServices)
GA (Genesys Administrator)
AS (Genesys Agent Scripting)
GD (Genesys Desktop)
GEC (Genesys Expert Contact)
GE (Genesys Express)
GIM (Genesys Info Mart)
GDP (Genesys Interaction SDK)
GI2 (Genesys Interactive Insights)
GMS (Genesys Mobile Services)
GQM (Genesys Quality Management)
GRS (Genesys Rules System)
GSA (Genesys Skills Assessor)
GRS (Genesys Rules System)
GTM (Genesys Training Manager)
System (Genesys System Guides)
GP (Gplus Adapters)
GVP (Genesys Voice Platform)
HPE (Hosted Provider Platform)
IWD (intelligent Workload Dist.)
ICON (Interaction Concentrator)
IV (IVR Interface Option)
IW (Interaction Workspace)
LRM (License Reporting Manager)
FR (Management Framework)
ORS (Orchestration Server)
OU (Outbound Contact)
PMA (Performance Advisors)
PSDK (Platform SDK)
RTME (Real-Time Metrics Engine)
RT (Reporting)
RAA (Reporting and Analytics)
STT (Simulator Test Toolkit)
SIPS (SIP Server)
SIPC (SIP Cluster)
TS (T-Servers)
UCC (UC Connector)
R (Universal Routing)
WM (Workforce Management)
Use {{#product:productShortName|displayName|isolated}} to define a new product.
* displayName, and isolated can be left empty.
* If your product is isolated, set the isolated parameter to true.
* If your product has FAQs enabled, set the isolated parameter to empty and set the faq parameter to true. For example, {{#product:KC|Knowledge Center||true}}
* If your product has Ratings enabled, set the isolated and FAQs parameters to empty and set the Rating parameter to true. For example, {{#product:KC|Knowledge Center|||true}}
* If your product is part of Cloud and should display the Cloud dropdown, set the isolated, FAQs and Rating parameters to empty and set the Cloud parameter to true. For example, {{#product:KC|Knowledge Center||||true}}
* If you leave displayName empty, productShortName will be used in links.
* This product list MUST match the products listed in LocalSettings.php $ponyDocsProductsList.