Developer Table of Contents Page

Welcome title: Genesys Web Engagement Developer's Guide

High-Level Design

• Architecture title: Architecture
  
• Customer Identification title: Visitor Identification
  
• Event Workflow title: Event Workflow
  
• Models title: Engagement Models
  

Model Implementation

• Category-Based Engagement does not exist. Click to create Category-Based Engagement in 8.1.1
  
• Advanced Engagement title: Advanced Engagement
  

Application Development

• Application Development Workflow title: Web Engagement rules template
  
• Develop your Application title: Develop your Application
  
  • Create an Application title: Create an Application
    
  • Create Business Information title: Create Business Information
    
  • Create Categories title: Create Categories
    
  • Publish the CEP Rules Template title: Publish the CEP Rules Template
    
  • Build and Deploy title: Build and Deploy
    
  • Start your Servers title: Start your Servers
    
  • Create a Rules Package title: Create a Rules Package
    
• Test with GWM Proxy title: Test with GWM Proxy
  
• Enable Monitoring title: Enable Monitoring
  

Customization and Sample

• Add Localization Files title: Add Localization Files
  
• Customize Invites title: Customize Invites
  
• Check Your Application Version title: Check Your Application Version
  
• Genesyslab Sample title: Genesyslab Sample
  

Additional Help

• Using the Plug-in for GAX title: Using the Plug-in for GAX
  
• Using the Plug-in for IW title: Using the Plug-in for IW