Management Framework Deployment Guide

Use this guide to introduce you to the concepts and terminology relevant to the Genesys Framework, and procedures to install, configure, and run Management Framework.

About Framework

• Overview
• Architecture and Functionality
• Connections
• New in This Release

Deployment Planning

• Initial Considerations
• Network Locations
• Installation Worksheet

Deploying Framework

• Deployment Overview
• Prerequisites
• Configuration Layer
• Management Layer

Redundant Configurations

Deploy high availability (HA) Management Framework components:

• HA Configuration Servers
• HA Message Servers
• HA Solution Control Servers
• HA SNMP Master Agents

Sharing the Load Systems

Deploy distributed components:

• Configuration Server Proxies
• Distributed Solution Control Servers

Disaster Recovery/Business Continuity

• Suggested Disaster Recovery Architecture
• More Information and Configuration Notes

Starting and Stopping Framework Components

• Using Start Files
• Using the Management Layer
• Starting Manually
• Using Windows Service Manager

Additional Information

• Silent Setup
• Generic Deployment and Login Procedures
• Configuration Server History Log
• History of Configuration Changes Utility
• Automatic Disconnect Detect Protocol (ADDP)
• Internet Protocol version 6 (IPv6)