Management Layer Functionality
This section describes the Management Layer capabilities that help you optimally manage the Genesys software serving your contact center, as follows:
- Solution Control and Monitoring Functions
- Logging Functions
- Alarm-Signaling Functions
- Fault Management Functions
- SNMP Support Functions
You can also manage Management Layer components such as Message Server, Solution Control Server, and SNMP Master Agent, via the Management Layer, as discussed in this section.
This page was last edited on April 5, 2016, at 20:15.
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