Table SDR_ENTRY_POINT

Description

Introduced: 8.5.001. Supported in Genesys Engage cloud deployments only.
Modified: 8.5.010 (in Microsoft SQL Server, data type for DNIS modified in single-language databases)

In partitioned databases, this table is not partitioned.

This dimension table enables Session Detail Record (SDR) facts to be described based on how the interaction entered the contact center. Each row describes one DNIS.

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Column List

Legend

Column	Data Type	P	M	F	DV
ID	int	X	X
DNIS	nvarchar(50)		X		NO_VALUE
CREATE_AUDIT_KEY	numeric(19)		X	X

ID

The primary key of this table.

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DNIS

Modified: 8.5.010 (in Microsoft SQL Server, data type modified in single-language databases)
The destination phone number dialed by the customer.

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CREATE_AUDIT_KEY

The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.

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Index List

CODE	U	C	Description
I_SDR_ENTRY_POINT	X		Ensures that the combinations of values that are stored in the dimension table are unique.

Index I_SDR_ENTRY_POINT

Field	Sort	Comment
DNIS	Ascending

Subject Areas

No subject area information available.