Set Time-Off Limits Wizard Overview

Important

This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.

To set time-off limits by using WFM's best estimates of availability, possible days off, and other relevant information, start the Set Time-Off Limits Wizard.

1. Select Set Limits from the Action menu.
   OR
   Click the Set Limits icon () in the toolbar.
2. The Set Time-Off Limits Wizard starts and displays its first page, Choose Dates.
   
   There are potentially two more screens in the wizard:
   • Specify Weekly Pattern of Possible Days Off
   • Specify Date Range Values of Possible Days Off
     Important

     You can finish the wizard from any page, unless you select the Estimate possible days off check box on the Choose Dates page.
3. At each page, select Next (or Finish) after completing your data entry.
   After you click Finish, WFM calculates the new limits and modifies the Time-Off Limits table, according to your choices.