Trading Comments Dialog Box
Important
This content may not be the latest Genesys Engage cloud content. To find the latest content, go to Workforce Management in Genesys Engage cloud.
Use the Trading Comments dialog box to confirm your acceptance or rejection of a proposed schedule trade, and to add a comment about your decision:
- Type your comment into the Comments text box.
- A comment is required when you decline a trade, but it is optional when you accept a trade.
- Do one of the following:
- Click OK to attach your comment and confirm the trade's acceptance or rejection.
- Click Cancel to discard your comment and take no action on the proposed trade.
Clicking either button closes the window and returns you to the List of Trades view.
This page was last edited on October 2, 2020, at 12:35.
Comments or questions about this documentation? Contact us for support!