8.5.360.03

Genesys SR Service Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
05/17/18	General	Under Shipping Control				X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Genesys Interaction Recording

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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The error reporting feature of the Screen Recording Service (SRS) is no longer enabled by default. To enable it, set the sendLogToGWS parameter to true. (GIR-18622)

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SRS no longer captures the screen when it loses connection with Workspace Web Edition (WWE) or Workspace Desktop Edition (WDE). Previously, SRS captured the screen in certain scenarios until the credentials timed out. (GIR-17175)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.360.03.