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MultiSiteActivitiesEnabled

Section: Options
Default Value: false
Valid Values: true, false
Changes Take Effect: Immediately
Dependencies: None

When configuring multi-site activities, specifies that Builder will use multi-site staffing requirements when building multi-site schedule scenarios. If this option value is set to true WFM Builder uses the staffing requirements of multi-site activities. If the value is set to false WFM Builder uses the staffing requirements of related-site activities.

8.5.216.12

Workforce Management Builder Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/08/20 Update X


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What's New

This release includes only resolved issues.


Resolved Issues

This release contains the following resolved issues:

WFM Builder now ignores activity groups during schedule build. Previously, if the MultiSiteActivitiesEnabled option was set to true, WFM Builder might erroneously treat activity groups as multi-site activities and fail to schedule agents on activities assigned to those activity groups. (WFM-33226)


Upgrade Notes

No special procedure is required to upgrade to release 8.5.216.12.

This page was last edited on July 8, 2020, at 17:15.
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