9.0.017.04
Genesys Softphone Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 10/08/21 | General | X | X |
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What's New
This release contains the following new features and enhancements:
- Genesys Softphone running in Connector mode now allows the end-user to access the technical runtime details (version, selected audio devices, registration station, installation type) if these are requested by System Admins during troubleshooting. (SOFTPHONE-1054)
- Genesys Softphone now natively supports the Apple M1 Silicon. (SOFTPHONE-1019)
Resolved Issues
This release contains the following resolved issues:
In an environment that is controlled by Connector API v2, Genesys Softphone now sends an HTTP Response that contains only the expected character set. Previously, extra characters sometimes appeared in the HTTP Response body. (SOFTPHONE-1122)
Genesys Softphone now correctly initializes Windows Core Audio system when non-supported microphone device (for example, 4-channel microphone array) is present in the system. Previously, in this situation, Genesys Softphone fell back to legacy Wave Audio (even if the device in question was not actually used), resulting in truncated device names for all audio devices in the system. (SOFTPHONE-1116)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.017.04.