8.5.002.02

Workspace Plugin for Skype for Business Release Notes

9.x

Workspace Plugin for Skype for Business is part of 9.x starting in 8.5.000.83.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/26/19	Update					X

Important

This release of Workspace Plugin for Skype for Business requires a minimum Workspace Desktop Edition version of 8.5.119.05.

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Skype

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

---

Previously, localization for languages other than English did not work for the Skype Plug-in Help menu. This is now fixed for all available languages. (WPLYNC-1646)

---

Previously, in a hybrid configuration of SIP plus Skype for Business, when an agent started WDE without starting the Skype for Business client, the agent was blocked from logging into the SIP channel or any other channel. Now in this scenario, the agent can log in to the SIP channel and any other channel. (WPLYNC-1652)

---

Upgrade Notes

No special procedure is required to upgrade to release 8.5.002.02.

Supported Languages

See Release 8.5.x Translation Support.