Xavier:Contributions

Pages I've worked/updated

SIP Endpoint SDK

• 2021-03-23 05:11:05 Documentation:SESDK:API:APIReference:9.0.0NET . . Xavier.roy@genesys.com { Update with the copy of version: 9.0.0NETDRAFT }
• 2021-03-15 05:51:58 Documentation:SESDK:API:APIReference:9.0.0NETDRAFT . . Xavier.roy@genesys.com { SEPSDK-1972 }
• 2017-08-31 13:51:24 Documentation:SESDK:API:APIReference:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:24 Documentation:SESDK:API:APIReference:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:18 Documentation:SESDK:API:APIReference:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:18 Documentation:SESDK:API:APIReference:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:21 Documentation:SESDK:APITOC9.0.0OSX . . Xavier { Branched TOC For Version: SESDK:9.0.0OSXDRAFT from Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:21:09 Documentation:SESDK:APITOC9.0.0OSXDRAFT . . Xavier { Branched TOC For Version: SESDK:8.5.2OSX from Version: SESDK:8.5.2OSX }
• 2017-08-31 13:51:20 Documentation:SESDK:Deployment:812to852Migration:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-07-18 06:17:27 Documentation:SESDK:Deployment:812to852Migration:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:27 Documentation:SESDK:Deployment:812to852Migration:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:19 Documentation:SESDK:Deployment:AppleOSDeploymentInformation:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:19 Documentation:SESDK:Deployment:AppleOSDeploymentInformation:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:25 Documentation:SESDK:Deployment:AppleOSDeploymentInformation:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2020-07-17 15:50:04 Documentation:SESDK:Deployment:Category:SIPEndpointDeploymentTas:8.1.1 . . WikiSysop { Text replacement - "[[Image:" to "[[File:" }
• 2017-08-31 13:51:20 Documentation:SESDK:Deployment:InstallingforAppleOS:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:20 Documentation:SESDK:Deployment:InstallingforAppleOS:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:26 Documentation:SESDK:Deployment:InstallingforAppleOS:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:26 Documentation:SESDK:Deployment:InstallingforAppleOS:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 16:17:48 Documentation:SESDK:Deployment:NETDeploymentInformation:9.0.0NET . . Xavier
• 2017-07-06 05:23:48 Documentation:SESDK:Deployment:NETDeploymentInformation:9.0.0NETDRAFT . . Xavier
• 2018-04-27 03:36:07 Documentation:SESDK:Deployment:SIPProxySupport:9.0.0NET . . Edjamer
• 2018-09-10 05:48:38 Documentation:SESDK:Deployment:SIPProxySupport:9.0.0NETDRAFT . . Xavier { SEPSDK-2241 }
• 2017-08-31 13:51:20 Documentation:SESDK:Deployment:VerifyingAppleOSComponents:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:20 Documentation:SESDK:Deployment:VerifyingAppleOSComponents:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:26 Documentation:SESDK:Deployment:VerifyingAppleOSComponents:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:26 Documentation:SESDK:Deployment:VerifyingAppleOSComponents:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2022-05-18 08:04:49 Documentation:SESDK:Deployment:Welcome:8.1.1NET . . Sbogard
• 2022-05-18 08:04:21 Documentation:SESDK:Deployment:Welcome:8.1.2OSX . . Sbogard
• 2022-05-18 08:03:36 Documentation:SESDK:Deployment:Welcome:8.5.0NET . . Sbogard
• 2022-05-18 08:03:09 Documentation:SESDK:Deployment:Welcome:8.5.2NET . . Sbogard
• 2022-05-18 08:02:38 Documentation:SESDK:Deployment:Welcome:9.0.0NET . . Sbogard
• 2017-08-31 13:51:19 Documentation:SESDK:Deployment:Welcome:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:19 Documentation:SESDK:Deployment:Welcome:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:25 Documentation:SESDK:Deployment:Welcome:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:25 Documentation:SESDK:Deployment:Welcome:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:17 Documentation:SESDK:DeploymentTOC9.0.0OSX . . Xavier { Branched TOC For Version: SESDK:9.0.0OSXDRAFT from Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:21:07 Documentation:SESDK:DeploymentTOC9.0.0OSXDRAFT . . Xavier { Branched TOC For Version: SESDK:8.5.2OSX from Version: SESDK:8.5.2OSX }
• 2017-12-15 10:37:12 Documentation:SESDK:Developer:AudioDeviceSettings:9.0.0NET . . Xavier { Update with the copy of version: 9.0.0NETDRAFT }
• 2017-11-20 11:43:44 Documentation:SESDK:Developer:AudioDeviceSettings:9.0.0NETDRAFT . . Xavier { /* Basic Priority */ }
• 2019-01-08 04:20:16 Documentation:SESDK:Developer:AudioStatisticsandMOSCalculation:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2019-01-08 04:20:16 Documentation:SESDK:Developer:AudioStatisticsandMOSCalculation:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2018-12-13 10:03:23 Documentation:SESDK:Developer:AudioStatisticsandMOSCalculation:9.0.0OSXDRAFT . . Xavier { Created page with "= Audio statistics and MOS Calculation= This document describes the API to get audio statistics for current or recently completed call, what is included into that statistics,..." }
• 2023-02-28 06:58:56 Documentation:SESDK:Developer:ConfiguringTLS:9.0.0NET . . Xavier { Created target blank page For Version: SESDK:9.0.0NET }
• 2023-02-28 06:58:56 Documentation:SESDK:Developer:ConfiguringTLS:9.0.0NET . . Xavier { Update with the copy of version: 9.0.0NETDRAFT }
• 2023-02-13 16:33:31 Documentation:SESDK:Developer:ConfiguringTLS:9.0.0NETDRAFT . . Xavier { Created page with "= Configuring TLS =" }
• 2023-02-28 06:58:38 Documentation:SESDK:Developer:ConfiguringTLS:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2023-02-28 06:58:38 Documentation:SESDK:Developer:ConfiguringTLS:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2023-02-13 16:33:46 Documentation:SESDK:Developer:ConfiguringTLS:9.0.0OSXDRAFT . . Xavier { Created page with "= Configuring TLs =" }
• 2017-07-20 05:13:14 Documentation:SESDK:Developer:ConfiguringforAppleOS:8.5.2OSX . . Xavier { /* log_options_endpoint */ Removed SEPSDK-1700 }
• 2017-08-31 13:51:22 Documentation:SESDK:Developer:ConfiguringforAppleOS:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:22 Documentation:SESDK:Developer:ConfiguringforAppleOS:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:17 Documentation:SESDK:Developer:ConfiguringforAppleOS:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:17 Documentation:SESDK:Developer:ConfiguringforAppleOS:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2018-04-13 14:36:50 Documentation:SESDK:Developer:ConfiguringforNET:8.5.2NET . . Xavier { Update with the copy of version: 8.5.2NETDRAFT }
• 2017-10-13 14:35:36 Documentation:SESDK:Developer:ConfiguringforNET:9.0.0NET . . Xavier { Update with the copy of version: 9.0.0NETDRAFT }
• 2017-09-29 07:11:15 Documentation:SESDK:Developer:ConfiguringforNET:9.0.0NETDRAFT . . Xavier { SEPSDK-1753 }
• 2017-06-02 00:55:59 Documentation:SESDK:Developer:DefaultConfigSettings:8.5.2NET . . JLara { Update with the copy of version: 8.5.2NETDRAFT }
• 2017-06-02 00:55:46 Documentation:SESDK:Developer:DefaultConfigSettings:8.5.2NETDRAFT . . JLara { /* nat Sub-section */ }
• 2017-06-02 00:53:19 Documentation:SESDK:Developer:DefaultConfigSettings:9.0.0NET . . JLara { Update with the copy of version: 9.0.0NETDRAFT }
• 2017-06-02 00:47:57 Documentation:SESDK:Developer:DefaultConfigSettings:9.0.0NETDRAFT . . JLara { /* stun_server_port */ }
• 2023-09-28 16:26:58 Documentation:SESDK:Developer:DefaultConfigSettings:9.0.0OSX . . Lkrishna { Created target blank page For Version: SESDK:9.0.0OSX }
• 2023-09-28 16:26:58 Documentation:SESDK:Developer:DefaultConfigSettings:9.0.0OSX . . Lkrishna { Update with the copy of version: 9.0.0NETDRAFT }
• 2024-09-25 08:28:45 Documentation:SESDK:Developer:DefaultConfigSettings:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2024-09-25 08:28:45 Documentation:SESDK:Developer:DefaultConfigSettings:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 9.0.0OSX }
• 2018-04-27 03:36:12 Documentation:SESDK:Developer:DisasterRecovery:9.0.0NET . . Edjamer
• 2019-01-08 04:20:15 Documentation:SESDK:Developer:DynamicReconfiguration:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2018-10-04 06:12:52 Documentation:SESDK:Developer:DynamicReconfiguration:9.0.0OSXDRAFT . . Xavier { Created page with "= Support for Dynamic Reconfiguration =
  Important

  This feature was introduced as part of the 9.0.006.10 release.
  ..." }
• 2017-08-31 13:51:23 Documentation:SESDK:Developer:OSXSampleApplication:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:23 Documentation:SESDK:Developer:OSXSampleApplication:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:18 Documentation:SESDK:Developer:OSXSampleApplication:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:18 Documentation:SESDK:Developer:OSXSampleApplication:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2019-01-08 04:20:15 Documentation:SESDK:Developer:RealtimeAccesstoAudioStream:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2019-01-08 04:20:15 Documentation:SESDK:Developer:RealtimeAccesstoAudioStream:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2018-10-04 05:18:44 Documentation:SESDK:Developer:RealtimeAccesstoAudioStream:9.0.0OSXDRAFT . . Xavier { Created page with "= Support real-time access to audio stream = {{NoteFormat|This feature was introduced as part of the 9.0.008.00 releas..." }
• 2020-06-25 07:22:50 Documentation:SESDK:Developer:ReportSDKOperationalData:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2020-06-25 07:22:50 Documentation:SESDK:Developer:ReportSDKOperationalData:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2020-05-20 07:19:55 Documentation:SESDK:Developer:ReportSDKOperationalData:9.0.0OSXDRAFT . . Xavier { Created page with "= Reporting Operational Data=" }
• 2019-01-02 12:02:56 Documentation:SESDK:Developer:SDKSupplement:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2019-01-02 12:02:56 Documentation:SESDK:Developer:SDKSupplement:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2018-10-04 05:13:37 Documentation:SESDK:Developer:SDKSupplement:9.0.0OSXDRAFT . . Xavier { Created page with "= Supplement to SIP Endpoint SDK = This supplement provides descriptions of new features introduced in SIP Endpoint SDK. == 9.0.0 Features Support == The following features..." }
• 2019-01-08 04:20:15 Documentation:SESDK:Developer:SIPMonitoring:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2019-01-08 04:20:15 Documentation:SESDK:Developer:SIPMonitoring:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2018-10-04 05:56:04 Documentation:SESDK:Developer:SIPMonitoring:9.0.0OSXDRAFT . . Xavier { Created page with "= SIP Monitoring =
  Important

  This feature was introduced as part of the 9.0.008.04 release.
  This feature allows..." }
• 2019-01-08 04:20:15 Documentation:SESDK:Developer:SeparateRingerVolumeControl:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2019-01-08 04:20:15 Documentation:SESDK:Developer:SeparateRingerVolumeControl:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2018-10-04 05:51:39 Documentation:SESDK:Developer:SeparateRingerVolumeControl:9.0.0OSXDRAFT . . Xavier { Created page with "= Separate Ringer Volume Control =
  Important

  This feature was introduced as part of the 9.0.011.06 release.
  This..." }
• 2017-10-13 14:35:35 Documentation:SESDK:Developer:Welcome:9.0.0NET . . Xavier { Update with the copy of version: 9.0.0NETDRAFT }
• 2017-10-13 14:30:38 Documentation:SESDK:Developer:Welcome:9.0.0NETDRAFT . . Xavier { Replace string operation }
• 2017-08-31 13:51:21 Documentation:SESDK:Developer:Welcome:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-07-18 06:17:16 Documentation:SESDK:Developer:Welcome:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:16 Documentation:SESDK:Developer:Welcome:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2019-05-14 05:24:58 Documentation:SESDK:DeveloperTOC9.0.0NET . . Xavier
• 2023-02-08 06:11:30 Documentation:SESDK:DeveloperTOC9.0.0NETDRAFT . . Xavier { New TLS Config page for SEPSDK-2962 }
• 2017-08-31 13:51:19 Documentation:SESDK:DeveloperTOC9.0.0OSX . . Xavier { Branched TOC For Version: SESDK:9.0.0OSXDRAFT from Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:21:08 Documentation:SESDK:DeveloperTOC9.0.0OSXDRAFT . . Xavier { Branched TOC For Version: SESDK:8.5.2OSX from Version: SESDK:8.5.2OSX }
• 2017-07-03 07:22:23 Documentation:SESDK:Library:CombinedReadMes:8.5Source . . Xavier { /* SIPEP Combined Read Me */ }
• 2017-07-03 07:07:33 Documentation:SESDK:Library:CombinedReadMes:9.0Source . . Xavier { Created page with "" }
• 2017-07-03 07:15:26 Documentation:SESDK:Library:NET9.0.0New:9.0Source . . Xavier { Created page with "= NET9.0.0New= <onlyinclude> {{{{{TMPL8}}} |Release=9.0.0 |Draft= Release 9.0.003.05 * Includes the MAC address of the host in the SIP message headers * Specify TCP por..." }
• 2017-07-07 09:30:43 Documentation:SESDK:Library:NETReadMe:9.0Source . . Xavier { Created page with "= NETReadMe=

  New in SIP Endpoint SDK for .NET 9.0.x Releases

  [+] New in Release 9.0.0

  The following new features were added in the 9.0.0 release:

  Release 9.0.009.02

  • SIP Endpoint SDK now supports UNENCRYPTED_SRTCP parameter per RFC 4568, and also understands "best-effort SRTP" (optional SRTP offer) per RFC 5939, accepting or rejecting SRTP based on the configured security policy.
  • Audio statistics provided by SIP Endpoint SDK are enhanced with additional audio decoding stats, including the number of frames decoded normally, affected by Packet Loss Concealment (PLC) or Comfort Noise Generator (CNG), or with complete silence. In addition, Voice Quality alarm is raised when no RTP packets are received for a long period.

  Release 9.0.008.04

  • SIP Endpoint SDK now provides an API for getting SIP messages, SDP content, and negotiated codec name for the currently active session.
  • SIP Endpoint SDK now provides access to incoming and outgoing audio streams for the host application.

  Release 9.0.006.10

  • Resilience to network events, such as IP address changes caused by PC Sleep/Wake, has been further enhanced, to ignore the configured reg_interval value when re-registering the DN with a new IP address.
  • Improved detection and handling of cases when an existing device is removed/unplugged and/or a new device is added/plugged-in.
  • The following options have been added to SIP Endpoint SDK:
    • Updated the audio_in_device, audio_out_device, capture_device, ringer_device, and headset_name options to support regex matching for device selection.
    • New options, audio and video to specify codec priorities.
  • For improved security, the local IP address is no longer included in the Call-ID header of SIP messages sent by the SIP Endpoint.

  
  Release 9.0.005.06

  • SIP Endpoint SDK now calculates MOS during the call duration to estimate current voice quality, and can generate an alarm when the MOS falls below the configured threshold, which notifies the user about this condition.
  • SIP Endpoint SDK now supports additional optimization for the Opus codec.

  Release 9.0.004.07

  • SIP Endpoint SDK for .NET no longer requires Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package.
  • A new log filter was added to hide DTMF data from logs.
  • Outgoing calls now support ringback tones.

  ---

  Release 9.0.003.05

  • Resilience to network events, such as IP address changes caused by PC Sleep/Wake, VPN Connect/Disconnect and so on, has been enhanced.
  • SIP message headers now include the MAC address of the host.
  • TCP port ranges can be specified for client-originated connections.

  ---

  Release 9.0.002.02

  • SIP Endpoint SDK now supports DNS SRV resolution for the URI specified in the server parameter of the Connectivity tag. You do not need additional configuration to enable this feature, but as described in RFC 3263, you should not include the port number in the server URI.

  ---

  Release 9.0.001.05

  • SIP Endpoint SDK for .NET now uses the PJNATH library for improved ICE, STUN, and TURN support.

  • Updated settings for the security Section. These settings now match the naming convention of the Genesys Security Guide. For backwards compatibility, the SDK also accepts previous setting names. Note that the SDK no longer uses the tls_enabled setting.

  
  Category:V:SESDK:9.0Source..." }
• 2017-08-31 09:05:40 Documentation:SESDK:Library:OSX9.0.0New:9.0Source . . Xavier { Created page with "= OSX9.0.0New= <onlyinclude> {{{{{TMPL8}}} |Release=9.0.0 |Draft= Release 9.0.004.07 *New log filter added to hide DTMF data from logs. *Support f..." }
• 2017-08-31 08:56:20 Documentation:SESDK:Library:OSXReadMe:9.0Source . . Xavier { Created page with "= OSXReadMe=

  New in SIP Endpoint SDK for OSX 9.0.x Releases

  [+] New in Release 9.0.0

  The following new features were added in the 9.0.0 release:

  Release 9.0.009.02

  • SIP Endpoint SDK now supports UNENCRYPTED_SRTCP parameter per RFC 4568, and also understands "best-effort SRTP" (optional SRTP offer) per RFC 5939, accepting or rejecting SRTP based on the configured security policy.
  • Audio statistics provided by SIP Endpoint SDK are enhanced with additional audio decoding stats, including the number of frames decoded normally, affected by Packet Loss Concealment (PLC) or Comfort Noise Generator (CNG), or with complete silence. In addition, Voice Quality alarm is raised when no RTP packets are received for a long period.

  Release 9.0.008.04

  • SIP Endpoint SDK now provides an API for getting SIP messages, SDP content, and negotiated codec name for the currently active session.
  • SIP Endpoint SDK now provides access to incoming and outgoing audio streams for the host application.
  • SIP Endpoint SDK now supports IPV6, NAT, ICE, TURN, STUN for Mac OS.

  Release 9.0.005.06

  • SIP Endpoint SDK now supports the G.729 codec on Mac OS X platform. Previously, the codec was supported only on the .NET platform.
  • SIP Endpoint SDK now calculates MOS during the call duration to estimate current voice quality, and can generate an alarm when the MOS falls below the configured threshold, which notifies the user about this condition.
  • SIP Endpoint SDK now supports additional optimization for the Opus codec.

  Release 9.0.004.07

  • A new log filter was added to hide DTMF data from logs.
  • SIP Endpoint SDK now supports macOS Sierra 10.12.
  • Outgoing calls now support ringback tones.
  • New parameters, cipher-list and tls-crl were added to match Genesys Security Deployment Guide.
  
  [[Category:V:SESDK:9.0Source]..." }
• 2017-06-30 09:39:03 Documentation:SESDK:LibraryTOC9.0.0Source . . Xavier { Created page with " * * * * *{{#top..." }
• 2017-06-30 13:58:27 Documentation:SESDK:LibraryTOC9.0Source . . Edjamer { Created page with " * * * * *{{#top..." }
• 2018-10-04 05:42:40 Documentation:SESDK:Manuals . . Xavier { added Supplement Guide }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:AnswerCallFunctionality:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:AnswerCallFunctionality:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:20 Documentation:SESDK:Overview:AnswerCallFunctionality:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:20 Documentation:SESDK:Overview:AnswerCallFunctionality:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:14 Documentation:SESDK:Overview:AppleOSComponents:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:14 Documentation:SESDK:Overview:AppleOSComponents:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:21 Documentation:SESDK:Overview:AppleOSComponents:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:21 Documentation:SESDK:Overview:AppleOSComponents:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:14 Documentation:SESDK:Overview:SIP-BasedThird-PartyCallControl:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:14 Documentation:SESDK:Overview:SIP-BasedThird-PartyCallControl:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:22 Documentation:SESDK:Overview:SIP-BasedThird-PartyCallControl:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:22 Documentation:SESDK:Overview:SIP-BasedThird-PartyCallControl:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:15 Documentation:SESDK:Overview:T-Lib-InitiatedHold-Retrieve:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-07-18 06:17:23 Documentation:SESDK:Overview:T-Lib-InitiatedHold-Retrieve:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:23 Documentation:SESDK:Overview:T-Lib-InitiatedHold-Retrieve:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:15 Documentation:SESDK:Overview:T-Lib-InitiatedMakeCallINVITE:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:15 Documentation:SESDK:Overview:T-Lib-InitiatedMakeCallINVITE:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:22 Documentation:SESDK:Overview:T-Lib-InitiatedMakeCallINVITE:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-08-31 13:51:14 Documentation:SESDK:Overview:T-Lib-InitiatedMakeCallre-INVITE:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-07-18 06:17:22 Documentation:SESDK:Overview:T-Lib-InitiatedMakeCallre-INVITE:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:22 Documentation:SESDK:Overview:T-Lib-InitiatedMakeCallre-INVITE:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:15 Documentation:SESDK:Overview:T-LibTerminationTReleaseCall:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:15 Documentation:SESDK:Overview:T-LibTerminationTReleaseCall:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:23 Documentation:SESDK:Overview:T-LibTerminationTReleaseCall:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:23 Documentation:SESDK:Overview:T-LibTerminationTReleaseCall:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:13 Documentation:SESDK:Overview:Welcome:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:13 Documentation:SESDK:Overview:Welcome:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:21 Documentation:SESDK:Overview:Welcome:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:21 Documentation:SESDK:Overview:Welcome:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:16 Documentation:SESDK:Overview:t-lib-init1steptransferre-invite:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:16 Documentation:SESDK:Overview:t-lib-init1steptransferre-invite:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:24 Documentation:SESDK:Overview:t-lib-init1steptransferre-invite:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:24 Documentation:SESDK:Overview:t-lib-init1steptransferre-invite:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:16 Documentation:SESDK:Overview:t-lib-init1steptransferrefer:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-07-18 06:17:24 Documentation:SESDK:Overview:t-lib-init1steptransferrefer:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-08-31 13:51:17 Documentation:SESDK:Overview:t-lib-init1steptransferuserbusy:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-07-18 06:17:19 Documentation:SESDK:Overview:t-lib-init1steptransferuserbusy:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:19 Documentation:SESDK:Overview:t-lib-init1steptransferuserbusy:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:t-lib-init3-wayconfcentralmix:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:t-lib-init3-wayconfcentralmix:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:20 Documentation:SESDK:Overview:t-lib-init3-wayconfcentralmix:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:20 Documentation:SESDK:Overview:t-lib-init3-wayconfcentralmix:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:t-lib-initconsultcall1endpoint:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:t-lib-initconsultcall1endpoint:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:19 Documentation:SESDK:Overview:t-lib-initconsultcall1endpoint:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:19 Documentation:SESDK:Overview:t-lib-initconsultcall1endpoint:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:t-lib-initconsulttransre-invite:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:18 Documentation:SESDK:Overview:t-lib-initconsulttransre-invite:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:20 Documentation:SESDK:Overview:t-lib-initconsulttransre-invite:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:17:20 Documentation:SESDK:Overview:t-lib-initconsulttransre-invite:9.0.0OSXDRAFT . . Xavier { Update with the copy of version: 8.5.2OSX }
• 2017-08-31 13:51:16 Documentation:SESDK:Overview:t-lib-inithold-retrievemusiconhold:9.0.0OSX . . Xavier { Created target blank page For Version: SESDK:9.0.0OSX }
• 2017-08-31 13:51:16 Documentation:SESDK:Overview:t-lib-inithold-retrievemusiconhold:9.0.0OSX . . Xavier { Update with the copy of version: 9.0.0OSXDRAFT }
• 2017-07-18 06:17:23 Documentation:SESDK:Overview:t-lib-inithold-retrievemusiconhold:9.0.0OSXDRAFT . . Xavier { Created target blank page For Version: SESDK:9.0.0OSXDRAFT }
• 2017-08-31 13:51:12 Documentation:SESDK:OverviewTOC9.0.0OSX . . Xavier { Branched TOC For Version: SESDK:9.0.0OSXDRAFT from Version: SESDK:9.0.0OSXDRAFT }
• 2017-07-18 06:21:03 Documentation:SESDK:OverviewTOC9.0.0OSXDRAFT . . Xavier { Branched TOC For Version: SESDK:8.5.2OSX from Version: SESDK:8.5.2OSX }
• 2017-06-30 09:14:52 Documentation:SESDK:Versions . . Xavier { added 9.0 }

HTCC

• 2017-07-14 17:15:59 Documentation:HTCC:API:AgentStateAfterCallWork:8.5.2 . . Llannoye { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-11 03:04:10 Documentation:HTCC:API:AgentStateAfterCallWork:8.5.2DRAFT . . Xavier
• 2017-07-11 02:56:23 Documentation:HTCC:API:AgentStateAuxWork:8.5.2DRAFT . . Xavier
• 2017-07-11 02:59:36 Documentation:HTCC:API:AgentStateNotReady:8.5.2DRAFT . . Xavier
• 2017-07-07 13:05:05 Documentation:HTCC:API:AgentStateReady:8.5.2DRAFT . . Xavier
• 2019-04-01 11:16:13 Documentation:HTCC:API:CallRecordingPauseCallRecording:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-16 06:58:46 Documentation:HTCC:API:CallRecordingPauseCallRecording:8.5.2DRAFT . . Xavier { HTCC-29871 (info from GIR-18182) }
• 2019-04-01 11:16:20 Documentation:HTCC:API:CallRecordingResumeCallRecording:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-16 07:00:04 Documentation:HTCC:API:CallRecordingResumeCallRecording:8.5.2DRAFT . . Xavier { HTCC-29871 (info from GIR-18182) }
• 2019-04-01 11:16:08 Documentation:HTCC:API:CallRecordingStartCallRecording:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-16 06:56:06 Documentation:HTCC:API:CallRecordingStartCallRecording:8.5.2DRAFT . . Xavier { HTCC-29871 (info from GIR-18182) }
• 2019-04-01 11:16:31 Documentation:HTCC:API:CallRecordingStopCallRecording:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-16 07:01:43 Documentation:HTCC:API:CallRecordingStopCallRecording:8.5.2DRAFT . . Xavier { HTCC-29871 (info from GIR-18182) }
• 2017-11-16 14:31:09 Documentation:HTCC:API:CallResource:8.5.2 . . Jumunn { /* Resource details */ }
• 2017-11-16 14:33:31 Documentation:HTCC:API:CallResource:8.5.2DRAFT . . Jumunn
• 2018-04-27 18:20:58 Documentation:HTCC:API:CallsDeviceResource:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-09 10:17:47 Documentation:HTCC:API:CallsDeviceResource:8.5.2DRAFT . . Xavier { HTCC-28167 }
• 2021-07-07 17:41:38 Documentation:HTCC:API:CallsDial:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-07-07 17:41:09 Documentation:HTCC:API:CallsDial:8.5.2DRAFT . . Julie.munn@genesys.com
• 2022-01-11 19:31:19 Documentation:HTCC:API:CallsSetCallDisposition:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2022-01-11 19:29:24 Documentation:HTCC:API:CallsSetCallDisposition:8.5.2DRAFT . . Jumunn
• 2020-07-03 05:55:10 Documentation:HTCC:API:ChatAccept:8.5.2 . . Jaba { Update with the copy of version: 8.5.2DRAFT }
• 2020-06-24 10:09:01 Documentation:HTCC:API:ChatAccept:8.5.2DRAFT . . Jaba
• 2020-02-06 14:49:37 Documentation:HTCC:API:ChatAddAttachment:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2020-01-27 18:49:17 Documentation:HTCC:API:ChatAddAttachment:8.5.2DRAFT . . Jumunn
• 2017-06-12 11:43:42 Documentation:HTCC:API:ChatDeleteFile:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2021-10-20 13:20:25 Documentation:HTCC:API:ChatMessageType:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-20 19:50:43 Documentation:HTCC:API:ChatMessageType:8.5.2DRAFT . . Julie.munn@genesys.com
• 2017-11-30 18:03:04 Documentation:HTCC:API:ChatRemoveParticipantFromConference:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-03 13:28:17 Documentation:HTCC:API:ChatRemoveParticipantFromConference:8.5.2DRAFT . . Xavier { HTCC-28189 }
• 2021-10-20 13:20:54 Documentation:HTCC:API:ChatSend:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-20 19:52:39 Documentation:HTCC:API:ChatSend:8.5.2DRAFT . . Julie.munn@genesys.com
• 2017-06-12 10:19:24 Documentation:HTCC:API:ChatSendCustomNotice:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2017-06-12 11:07:03 Documentation:HTCC:API:ChatSendCustomNoticeToAgents:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2017-06-12 11:26:46 Documentation:HTCC:API:ChatSendNicknameUpdatedNotice:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2017-06-06 11:11:23 Documentation:HTCC:API:ChatSendStartTypingNotification:8.5.2DRAFT . . Xavier { /* Parameters */ - added text, messageType, and treatAs parameters }
• 2017-06-12 10:04:25 Documentation:HTCC:API:ChatSendStartTypingToAgentsNotification:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2017-06-12 09:30:24 Documentation:HTCC:API:ChatSendStopTypingNotification:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2017-06-12 10:06:29 Documentation:HTCC:API:ChatSendStopTypingToAgentsNotification:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2017-06-12 11:20:53 Documentation:HTCC:API:ChatSendURL:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2021-10-18 12:32:00 Documentation:HTCC:API:ChatSetInFocus:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-28 16:27:28 Documentation:HTCC:API:ChatSetInFocus:8.5.2DRAFT . . Julie.munn@genesys.com
• 2017-06-12 11:37:22 Documentation:HTCC:API:ChatUploadFile:8.5.2DRAFT . . Xavier { added text, messageType, and treatAs parameters }
• 2019-04-01 09:59:53 Documentation:HTCC:API:ContactUpdate:8.5.2 . . Xavier
• 2019-04-01 09:59:33 Documentation:HTCC:API:ContactUpdate:8.5.2DRAFT . . Xavier
• 2018-02-23 18:08:41 Documentation:HTCC:API:ContactsGetContacts:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-05 05:26:24 Documentation:HTCC:API:ContactsGetContacts:8.5.2DRAFT . . Xavier
• 2021-10-18 12:32:08 Documentation:HTCC:API:EmailSetInFocus:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-28 16:27:42 Documentation:HTCC:API:EmailSetInFocus:8.5.2DRAFT . . Julie.munn@genesys.com
• 2019-01-24 03:09:00 Documentation:HTCC:API:FacebookPMAccept:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:06:27 Documentation:HTCC:API:FacebookPMAccept:8.5.2DRAFT . . Xavier
• 2019-01-24 03:19:57 Documentation:HTCC:API:FacebookPMAddComment:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:05 Documentation:HTCC:API:FacebookPMAddComment:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:16:41 Documentation:HTCC:API:FacebookPMAttachUserData:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:04 Documentation:HTCC:API:FacebookPMAttachUserData:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:16:15 Documentation:HTCC:API:FacebookPMComplete:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:04 Documentation:HTCC:API:FacebookPMComplete:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-14 05:13:05 Documentation:HTCC:API:FacebookPMConsult:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:18:30 Documentation:HTCC:API:FacebookPMDeleteUserData:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:05 Documentation:HTCC:API:FacebookPMDeleteUserData:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:15:47 Documentation:HTCC:API:FacebookPMLeave:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:04 Documentation:HTCC:API:FacebookPMLeave:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:08:03 Documentation:HTCC:API:FacebookPMMessageType:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-17 05:53:47 Documentation:HTCC:API:FacebookPMMessageType:8.5.2DRAFT . . Xavier { /* Example */ }
• 2019-01-24 03:09:46 Documentation:HTCC:API:FacebookPMReject:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:03 Documentation:HTCC:API:FacebookPMReject:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:25:39 Documentation:HTCC:API:FacebookPMRemovePart:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:05 Documentation:HTCC:API:FacebookPMRemovePart:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:26:11 Documentation:HTCC:API:FacebookPMReportSRUsage:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:06 Documentation:HTCC:API:FacebookPMReportSRUsage:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:10:14 Documentation:HTCC:API:FacebookPMSendMessage:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:03 Documentation:HTCC:API:FacebookPMSendMessage:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:23:30 Documentation:HTCC:API:FacebookPMSendToAgents:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:05 Documentation:HTCC:API:FacebookPMSendToAgents:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:10:43 Documentation:HTCC:API:FacebookPMSendUrl:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:03 Documentation:HTCC:API:FacebookPMSendUrl:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:11:43 Documentation:HTCC:API:FacebookPMSetDisposition:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:04 Documentation:HTCC:API:FacebookPMSetDisposition:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:11:09 Documentation:HTCC:API:FacebookPMSetInFocus:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:04 Documentation:HTCC:API:FacebookPMSetInFocus:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:22:03 Documentation:HTCC:API:FacebookPMTransfer:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:05 Documentation:HTCC:API:FacebookPMTransfer:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:17:34 Documentation:HTCC:API:FacebookPMUpdateUserData:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:13:04 Documentation:HTCC:API:FacebookPMUpdateUserData:8.5.2DRAFT . . Xavier { Replaced string /api/v2/me/facebooksession with /api/v2/me/facebooksessions }
• 2019-01-24 03:08:30 Documentation:HTCC:API:FacebookSessionResource:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-01-14 05:08:50 Documentation:HTCC:API:FacebookSessionResource:8.5.2DRAFT . . Xavier
• 2021-10-18 12:32:13 Documentation:HTCC:API:FacebookSetInFocus:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-28 16:27:55 Documentation:HTCC:API:FacebookSetInFocus:8.5.2DRAFT . . Julie.munn@genesys.com
• 2020-06-16 07:12:29 Documentation:HTCC:API:GWSReportTimeInFocus:8.5.2DRAFT . . Jaba { Created page with "=GWS Report Time In Focus= ==Overview== With this request, the agent will report the time spent working directly or indirectly on the interaction. {| border="1" | ..." }
• 2019-11-25 15:23:25 Documentation:HTCC:API:InternalConfigAPI:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2019-11-25 15:22:24 Documentation:HTCC:API:InternalConfigAPI:8.5.2DRAFT . . Jumunn
• 2017-09-11 14:47:05 Documentation:HTCC:API:Listofstatisticstobemonitored:8.5.1 . . Edjamer
• 2017-09-06 17:28:55 Documentation:HTCC:API:Listofstatisticstobemonitored:8.5.2 . . Bgrenon
• 2017-09-11 14:50:33 Documentation:HTCC:API:Listofstatisticstobemonitored:8.5.2DRAFT . . Edjamer
• 2018-02-23 18:08:23 Documentation:HTCC:API:MakingaRequest:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-05 05:41:50 Documentation:HTCC:API:MakingaRequest:8.5.2DRAFT . . Xavier { HTCC-28929 }
• 2021-10-18 12:32:23 Documentation:HTCC:API:OpenMediaAPISetInFocus:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-28 16:28:19 Documentation:HTCC:API:OpenMediaAPISetInFocus:8.5.2DRAFT . . Julie.munn@genesys.com
• 2021-10-18 12:32:29 Documentation:HTCC:API:SMSSetInFocus:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-28 16:28:32 Documentation:HTCC:API:SMSSetInFocus:8.5.2DRAFT . . Julie.munn@genesys.com
• 2018-02-23 18:03:52 Documentation:HTCC:API:ServiceAPI:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
• 2018-02-23 18:03:52 Documentation:HTCC:API:ServiceAPI:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-13 07:05:55 Documentation:HTCC:API:ServiceAPI:8.5.2DRAFT . . Xavier { Created page with "=Service API= This section describes the Service API section of the Web Services API and provides guidance for developers who need t..." }
• 2018-04-27 18:23:27 Documentation:HTCC:API:ServiceConfigurations:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-04-05 10:44:10 Documentation:HTCC:API:ServiceConfigurations:8.5.2DRAFT . . Xavier { Created page with "= Configurations =" }
• 2018-02-23 18:04:18 Documentation:HTCC:API:ServiceRuntime:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
• 2018-02-23 18:04:18 Documentation:HTCC:API:ServiceRuntime:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-13 07:10:02 Documentation:HTCC:API:ServiceRuntime:8.5.2DRAFT . . Xavier { Created page with "=Runtime= This operation is part of the Service API section of the Web Services API. ==Overview== With this request, a Contact Center administrator..." }
• 2017-11-30 18:05:01 Documentation:HTCC:API:StartContactCenterSession:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2017-11-01 10:21:22 Documentation:HTCC:API:StartContactCenterSession:8.5.2DRAFT . . Xavier { HTCC-28168 }
• 2018-04-27 18:22:50 Documentation:HTCC:API:SupervisorBargeIn:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-13 15:32:22 Documentation:HTCC:API:SupervisorBargeIn:8.5.2DRAFT . . Xavier { /* Parameters */ }
• 2018-04-27 18:22:15 Documentation:HTCC:API:SupervisorCoach:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-13 15:29:34 Documentation:HTCC:API:SupervisorCoach:8.5.2DRAFT . . Xavier { /* Parameters */ }
• 2018-04-27 18:21:36 Documentation:HTCC:API:SupervisorListenIn:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-09 11:36:13 Documentation:HTCC:API:SupervisorListenIn:8.5.2DRAFT . . Xavier { HTCC-28167 }
• 2020-06-03 06:53:52 Documentation:HTCC:API:TwitterAccept:8.5.2 . . Jaba
• 2020-06-03 07:34:50 Documentation:HTCC:API:TwitterAccept:8.5.2DRAFT . . Jaba
• 2020-06-03 07:08:51 Documentation:HTCC:API:TwitterAddComment:8.5.2 . . Jaba
• 2020-06-03 07:46:43 Documentation:HTCC:API:TwitterAddComment:8.5.2DRAFT . . Jaba
• 2020-06-03 07:24:44 Documentation:HTCC:API:TwitterAttachUserData:8.5.2 . . Jaba
• 2020-06-03 07:51:46 Documentation:HTCC:API:TwitterAttachUserData:8.5.2DRAFT . . Jaba
• 2020-06-24 09:41:58 Documentation:HTCC:API:TwitterCancel:8.5.2 . . Jaba { Update with the copy of version: 8.5.2DRAFT }
• 2020-06-03 05:27:23 Documentation:HTCC:API:TwitterCancel:8.5.2DRAFT . . Xavier
• 2020-06-03 07:07:22 Documentation:HTCC:API:TwitterComplete:8.5.2 . . Jaba
• 2020-06-03 07:40:03 Documentation:HTCC:API:TwitterComplete:8.5.2DRAFT . . Jaba
• 2020-06-03 06:56:09 Documentation:HTCC:API:TwitterCreate:8.5.2 . . Jaba
• 2020-06-03 07:36:15 Documentation:HTCC:API:TwitterCreate:8.5.2DRAFT . . Jaba
• 2020-06-03 07:28:59 Documentation:HTCC:API:TwitterDeleteUserData:8.5.2 . . Jaba
• 2020-06-03 07:53:43 Documentation:HTCC:API:TwitterDeleteUserData:8.5.2DRAFT . . Jaba
• 2020-06-03 07:10:30 Documentation:HTCC:API:TwitterFollow:8.5.2 . . Jaba
• 2020-06-03 07:48:56 Documentation:HTCC:API:TwitterFollow:8.5.2DRAFT . . Jaba
• 2020-06-03 06:54:47 Documentation:HTCC:API:TwitterReject:8.5.2 . . Jaba
• 2020-06-03 07:35:22 Documentation:HTCC:API:TwitterReject:8.5.2DRAFT . . Jaba
• 2020-06-03 07:00:28 Documentation:HTCC:API:TwitterReply:8.5.2 . . Jaba
• 2020-06-03 07:38:23 Documentation:HTCC:API:TwitterReply:8.5.2DRAFT . . Jaba
• 2020-06-03 06:53:16 Documentation:HTCC:API:TwitterResource:8.5.2 . . Jaba
• 2020-06-03 07:31:48 Documentation:HTCC:API:TwitterResource:8.5.2DRAFT . . Jaba
• 2020-06-03 07:23:10 Documentation:HTCC:API:TwitterRetweet:8.5.2 . . Jaba
• 2020-06-03 07:50:21 Documentation:HTCC:API:TwitterRetweet:8.5.2DRAFT . . Jaba
• 2020-06-03 06:57:44 Documentation:HTCC:API:TwitterSave:8.5.2 . . Jaba
• 2020-06-03 07:36:59 Documentation:HTCC:API:TwitterSave:8.5.2DRAFT . . Jaba
• 2020-06-03 07:02:27 Documentation:HTCC:API:TwitterSend:8.5.2 . . Jaba
• 2020-06-03 07:38:51 Documentation:HTCC:API:TwitterSend:8.5.2DRAFT . . Jaba
• 2020-06-03 07:03:41 Documentation:HTCC:API:TwitterSetDisposition:8.5.2 . . Jaba
• 2020-06-03 07:39:27 Documentation:HTCC:API:TwitterSetDisposition:8.5.2DRAFT . . Jaba
• 2020-06-03 07:09:37 Documentation:HTCC:API:TwitterSetInFocus:8.5.2 . . Jaba
• 2020-06-03 07:48:24 Documentation:HTCC:API:TwitterSetInFocus:8.5.2DRAFT . . Jaba
• 2020-06-03 07:30:21 Documentation:HTCC:API:TwitterTransfer:8.5.2 . . Jaba
• 2020-06-03 07:54:45 Documentation:HTCC:API:TwitterTransfer:8.5.2DRAFT . . Jaba
• 2020-06-03 07:12:51 Documentation:HTCC:API:TwitterUnfollow:8.5.2 . . Jaba
• 2020-06-03 07:49:43 Documentation:HTCC:API:TwitterUnfollow:8.5.2DRAFT . . Jaba
• 2020-06-03 07:27:52 Documentation:HTCC:API:TwitterUpdateUserData:8.5.2 . . Jaba
• 2020-06-03 07:52:17 Documentation:HTCC:API:TwitterUpdateUserData:8.5.2DRAFT . . Jaba
• 2018-02-23 18:03:02 Documentation:HTCC:API:Welcome:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-13 06:21:51 Documentation:HTCC:API:Welcome:8.5.2DRAFT . . Xavier { added Service API section }
• 2020-07-15 09:43:32 Documentation:HTCC:API:WorkbinPullInteractionFromGW:8.5.2DRAFT . . Jaba
• 2020-09-17 20:33:40 Documentation:HTCC:API:WorkbinPullInteractionFromWorkbin:8.5.2 . . Olena { Update with the copy of version: 8.5.2DRAFT }
• 2020-07-15 10:16:48 Documentation:HTCC:API:WorkbinPullInteractionFromWorkbin:8.5.2DRAFT . . Jaba
• 2017-11-30 18:07:53 Documentation:HTCC:API:WorkbinRequestAgentStats:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
• 2017-11-30 18:07:53 Documentation:HTCC:API:WorkbinRequestAgentStats:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-30 08:37:30 Documentation:HTCC:API:WorkbinRequestAgentStats:8.5.2DRAFT . . Xavier { HTCC-28166 }
• 2017-11-30 18:07:44 Documentation:HTCC:API:WorkbinRequestStats:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
• 2017-11-30 18:07:44 Documentation:HTCC:API:WorkbinRequestStats:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-30 08:32:07 Documentation:HTCC:API:WorkbinRequestStats:8.5.2DRAFT . . Xavier { HTCC-28166 }
• 2020-07-15 10:06:03 Documentation:HTCC:API:WorkbinSupPullIntFromWorkbin:8.5.2 . . Jaba
• 2020-07-15 10:09:41 Documentation:HTCC:API:WorkbinSupPullIntFromWorkbin:8.5.2DRAFT . . Jaba
• 2017-10-30 06:13:53 Documentation:HTCC:API:Workbins:8.5.2DRAFT . . Xavier
• 2021-10-18 12:32:39 Documentation:HTCC:API:WorkitemSetInFocus:8.5.2 . . Julie.munn@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-09-28 16:28:53 Documentation:HTCC:API:WorkitemSetInFocus:8.5.2DRAFT . . Julie.munn@genesys.com
• 2017-11-30 18:07:44 Documentation:HTCC:APITOC8.5.2 . . Jumunn { Updated TOC with WorkbinRequestStats }
• 2017-11-30 18:33:03 Documentation:HTCC:APITOC8.5.2DRAFT . . Jumunn
• 2019-03-12 13:51:03 Documentation:HTCC:ClosedLanding:Welcome:9.0.0 . . Mwest { Created page with "=Genesys Web Services and Applications= Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access G..." }
• 2019-03-12 13:44:26 Documentation:HTCC:ClosedLandingTOC9.0.0 . . Mwest { Created page with "" }
• 2017-09-15 16:52:13 Documentation:HTCC:Dep:AgentGrpAvail:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
• 2017-08-25 16:46:12 Documentation:HTCC:Dep:AgentGrpAvail:8.5.2DRAFT . . Pmcknigh { Created page with "=Agent Group Availablity (for Voice)= Your Web Services and Applications solution must meet the following requirements to enable Agents to view Agent Group availability in Tea..." }
• 2018-04-27 03:43:04 Documentation:HTCC:Dep:Architecture:8.5.2 . . Edjamer
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:Architecture:9.0.0 . . Jaba { Created target blank page For Version: HTCC:9.0.0 }
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:Architecture:9.0.0 . . Jaba { Update with the copy of version: 9.0.0DRAFT }
• 2018-05-07 14:02:43 Documentation:HTCC:Dep:Architecture:9.0.0DRAFT . . Jumunn { Created page with "= Web Services and Applications Architecture =" }
• 2021-10-25 12:44:37 Documentation:HTCC:Dep:CORS:8.5.2DRAFT . . Venkatesan.pavadai@genesys.com
• 2017-07-14 14:32:57 Documentation:HTCC:Dep:CSRFProtection:8.5.2DRAFT . . Pmcknigh
• 2020-08-19 16:11:49 Documentation:HTCC:Dep:ChatEmail:8.5.2 . . Olena { Update with the copy of version: 8.5.2DRAFT }
• 2020-08-03 09:16:59 Documentation:HTCC:Dep:ChatEmail:8.5.2DRAFT . . Jaba
• 2017-07-14 16:41:02 Documentation:HTCC:Dep:CometD:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-06 18:25:23 Documentation:HTCC:Dep:CometD:8.5.2DRAFT . . Pmcknigh
• 2020-01-28 13:24:54 Documentation:HTCC:Dep:CometD:9.0.0DRAFT . . Jaba { Created page with "= CometD= Web Services uses CometD version 3, an HTTP-based routing bus that uses an Ajax Push technology pattern known as Comet. Comet is a web application model that allows..." }
• 2017-07-14 16:40:58 Documentation:HTCC:Dep:ConfigurationPremise:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-14 14:57:43 Documentation:HTCC:Dep:ConfigurationPremise:8.5.2DRAFT . . Pmcknigh { /* Server settings */ }
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:ConfigurationPremise:9.0.0 . . Jaba { Created target blank page For Version: HTCC:9.0.0 }
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:ConfigurationPremise:9.0.0 . . Jaba { Update with the copy of version: 9.0.0DRAFT }
• 2018-05-07 16:43:33 Documentation:HTCC:Dep:ConfigurationPremise:9.0.0DRAFT . . Jumunn { Created page with "= Configuring Web Services and Applications =" }
• 2017-07-14 16:40:58 Documentation:HTCC:Dep:ConfigurationPremiseLegacy:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-13 14:55:21 Documentation:HTCC:Dep:ConfigurationPremiseLegacy:8.5.2DRAFT . . Pmcknigh
• 2021-01-22 19:54:07 Documentation:HTCC:Dep:DeployGplusSalesforce:8.5.2 . . Matthew.west@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-01-22 19:49:06 Documentation:HTCC:Dep:DeployGplusSalesforce:8.5.2DRAFT . . Matthew.west@genesys.com
• 2020-01-30 10:40:34 Documentation:HTCC:Dep:DeployGplusSalesforce:9.0.0DRAFT . . Jaba { Created page with "==TBD==" }
• 2019-06-25 07:40:50 Documentation:HTCC:Dep:DeployWebApp:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-06-25 07:40:33 Documentation:HTCC:Dep:DeployWebApp:8.5.2DRAFT . . Xavier { /* Deploying the web application */ }
• 2019-06-25 07:41:08 Documentation:HTCC:Dep:DeployWebAppLegacy50:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2019-06-20 06:14:07 Documentation:HTCC:Dep:DeployWebAppLegacy50:8.5.2DRAFT . . Xavier { /* Deploying the web application for 8.5.201.50 or earlier */ }
• 2017-07-14 16:40:57 Documentation:HTCC:Dep:DeployWebAppLegacy:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-14 14:45:52 Documentation:HTCC:Dep:DeployWebAppLegacy:8.5.2DRAFT . . Pmcknigh
• 2018-11-07 04:21:11 Documentation:HTCC:Dep:DeployingwithBashScripts:9.0.0DRAFT . . Xavier { Created page with "= Deploying with bash scripts = The following Kubernetes distributions are supported: * Openshift (Fully Supported) * GKE (Partially Supported) * AWS EKS (TBD) * Pure Kuberne..." }
• 2021-10-25 12:11:00 Documentation:HTCC:Dep:EnablingFeatures:8.5.2 . . Barry.grenon@genesys.com
• 2021-10-22 04:07:06 Documentation:HTCC:Dep:EnablingFeatures:8.5.2DRAFT . . Venkatesan.pavadai@genesys.com
• 2017-09-15 16:52:13 Documentation:HTCC:Dep:Features:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-08-29 14:04:22 Documentation:HTCC:Dep:Features:8.5.2DRAFT . . Pmcknigh { /* Configuring and enabling Web Services features */ }
• 2017-07-14 16:40:56 Documentation:HTCC:Dep:GPlusSalesforceDeployLightning:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
• 2017-07-14 16:40:56 Documentation:HTCC:Dep:GPlusSalesforceDeployLightning:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-29 13:10:49 Documentation:HTCC:Dep:GPlusSalesforceDeployLightning:8.5.2DRAFT . . Mgionet { Created page with "= Enabling Lightning Experience= entire page is new If you're using the WWE option, complete the procedures on this page to enable, set up, a..." }
• 2020-01-29 18:13:10 Documentation:HTCC:Dep:GplusSalesforceDeploy:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-09-11 08:49:50 Documentation:HTCC:Dep:GplusSalesforceDeploy:8.5.2DRAFT . . Umamaheswari.85 { Replace string operation }
• 2021-01-22 19:53:32 Documentation:HTCC:Dep:GplusSalesforceDeployWWE:8.5.2 . . Matthew.west@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2021-01-22 19:52:39 Documentation:HTCC:Dep:GplusSalesforceDeployWWE:8.5.2DRAFT . . Matthew.west@genesys.com
• 2019-08-28 12:30:33 Documentation:HTCC:Dep:GplusSalesforceWWE:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2019-08-16 15:29:39 Documentation:HTCC:Dep:GplusSalesforceWWE:8.5.2DRAFT . . Mwest
• 2017-07-14 16:41:05 Documentation:HTCC:Dep:HTCCConfigurationOptionsReference:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-13 14:57:24 Documentation:HTCC:Dep:HTCCConfigurationOptionsReference:8.5.2DRAFT . . Pmcknigh
• 2017-07-14 16:40:58 Documentation:HTCC:Dep:InitializingCassandra:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-13 14:51:13 Documentation:HTCC:Dep:InitializingCassandra:8.5.2DRAFT . . Pmcknigh
• 2017-07-14 16:40:57 Documentation:HTCC:Dep:InstallCassandra2x:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-13 14:53:07 Documentation:HTCC:Dep:InstallCassandra2x:8.5.2DRAFT . . Pmcknigh
• 2020-09-01 22:06:35 Documentation:HTCC:Dep:InstallationProcedures:8.5.2 . . Olena { Update with the copy of version: 8.5.2DRAFT }
• 2020-09-01 22:06:10 Documentation:HTCC:Dep:InstallationProcedures:8.5.2DRAFT . . Olena { Updating per Disqus comment and confirmation from Ilya Tselov }
• 2020-09-25 15:22:36 Documentation:HTCC:Dep:InstallingAndDeploying:8.5.0 . . Jdruker { Text replacement - "your Cloud deployment" to "your cloud deployment" }
• 2020-09-25 15:22:15 Documentation:HTCC:Dep:InstallingAndDeploying:8.5.1 . . Jdruker { Text replacement - "your Cloud deployment" to "your cloud deployment" }
• 2017-07-14 16:41:02 Documentation:HTCC:Dep:InstallingAndDeploying:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-06 18:34:57 Documentation:HTCC:Dep:InstallingAndDeploying:8.5.2DRAFT . . Pmcknigh
• 2018-11-29 06:01:20 Documentation:HTCC:Dep:InstallingAndDeploying:9.0.0 . . Xavier { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-29 06:01:20 Documentation:HTCC:Dep:InstallingAndDeploying:9.0.0 . . Xavier { Update with the copy of version: 9.0.0DRAFT }
• 2018-05-07 16:43:20 Documentation:HTCC:Dep:InstallingAndDeploying:9.0.0DRAFT . . Jumunn { Created page with "= Deploying Web Services and Applications =" }
• 2018-08-02 15:50:09 Documentation:HTCC:Dep:InstallingAndDeployingCassandra:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2018-08-02 15:49:38 Documentation:HTCC:Dep:InstallingAndDeployingCassandra:8.5.2DRAFT . . Xavier { /* Installing and configuring Cassandra */ }
• 2023-09-06 07:18:31 Documentation:HTCC:Dep:InstallingAndDeployingJetty:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2023-09-06 07:18:25 Documentation:HTCC:Dep:InstallingAndDeployingJetty:8.5.2DRAFT . . Xavier { MIXG-212 }
• 2017-07-13 14:39:56 Documentation:HTCC:Dep:LoadBalancing:8.5.2 . . Pmcknigh
• 2017-07-13 14:41:51 Documentation:HTCC:Dep:LoadBalancing:8.5.2DRAFT . . Pmcknigh
• 2017-07-14 16:41:02 Documentation:HTCC:Dep:Prerequisites:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-06 18:36:17 Documentation:HTCC:Dep:Prerequisites:8.5.2DRAFT . . Pmcknigh { /* OS requirements */ }
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:Prerequisites:9.0.0 . . Jaba { Created target blank page For Version: HTCC:9.0.0 }
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:Prerequisites:9.0.0 . . Jaba { Update with the copy of version: 9.0.0DRAFT }
• 2018-05-07 14:03:02 Documentation:HTCC:Dep:Prerequisites:9.0.0DRAFT . . Jumunn { Created page with "= Prerequisites for Web Services and Applications =" }
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:ProductOverview:9.0.0 . . Jaba { Created target blank page For Version: HTCC:9.0.0 }
• 2020-02-19 16:50:47 Documentation:HTCC:Dep:ProductOverview:9.0.0 . . Jaba { Update with the copy of version: 9.0.0DRAFT }
• 2018-05-07 16:33:25 Documentation:HTCC:Dep:ProductOverview:9.0.0DRAFT . . Jumunn { Created page with "= About Web Services and Applications = Web Services and Applications is a set of web APIs and user interfaces that provide a web-based client interface to access Genesys ser..." }
• 2020-12-08 23:34:47 Documentation:HTCC:Dep:SSL:8.5.2 . . Olena.chapovska@genesys.com { Created target blank page For Version: HTCC:8.5.2 }
• 2020-12-08 23:34:47 Documentation:HTCC:Dep:SSL:8.5.2 . . Olena.chapovska@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2020-09-15 22:42:37 Documentation:HTCC:Dep:SSL:8.5.2DRAFT . . Olena { Created page with "=Appendix: Create SSL Certificate= ==Prerequisites== * Create the root pair (rootCA key & rootCA cert). * Prepare the mkdir /root/ca directory. * Create the directo..." }
• 2017-11-30 18:09:04 Documentation:HTCC:Dep:SecureCookies:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
• 2017-11-01 15:02:28 Documentation:HTCC:Dep:SecureCookies:8.5.2DRAFT . . Xavier { Created page with "= Secure Cookies=" }
• 2021-10-25 12:25:45 Documentation:HTCC:Dep:SecuredConnections:8.5.2DRAFT . . Venkatesan.pavadai@genesys.com
• 2021-10-25 12:35:23 Documentation:HTCC:Dep:SecuredConnectionsSAML:8.5.2DRAFT . . Venkatesan.pavadai@genesys.com
• 2017-07-14 16:41:04 Documentation:HTCC:Dep:SecuredConnectionsSAMLHTCCFlow:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-14 14:34:58 Documentation:HTCC:Dep:SecuredConnectionsSAMLHTCCFlow:8.5.2DRAFT . . Pmcknigh
• 2020-02-19 16:50:48 Documentation:HTCC:Dep:Security:9.0.0 . . Jaba { Created target blank page For Version: HTCC:9.0.0 }
• 2020-02-19 16:50:48 Documentation:HTCC:Dep:Security:9.0.0 . . Jaba { Update with the copy of version: 9.0.0DRAFT }
• 2020-01-28 13:29:50 Documentation:HTCC:Dep:Security:9.0.0DRAFT . . Jaba { Created page with "= Configuring security= Web Services adheres to the standards described in the Open Web Application Security Project (OWASP) Top 10 — see the " }
• 2019-04-29 17:00:11 [https://enu.docs.genesys.com/index.php?title=Documentation:HTCC:Dep:SimplifiedLabDeployment:9.0.0&oldid=781485 Documentation:HTCC:Dep:SimplifiedLabDeployment:9.0.0 . . Xavier { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-29 17:00:11 Documentation:HTCC:Dep:SimplifiedLabDeployment:9.0.0 . . Xavier { Update with the copy of version: 9.0.0DRAFT }
• 2019-04-05 06:06:29 Documentation:HTCC:Dep:SimplifiedLabDeployment:9.0.0DRAFT . . Xavier { Created page with "= Deploying GWS in Test Labs = ==Docker and docker-compose installation== 1) Install Docker: https://docs.docker.com/install/linux/docker-ce/ubuntu/#install-docker-ce-1 2)..." }
• 2021-03-31 20:13:46 Documentation:HTCC:Dep:SmartFailover:9.0.0 . . Olena.chapovska@genesys.com { Created target blank page For Version: HTCC:9.0.0 }
• 2021-03-31 20:13:46 Documentation:HTCC:Dep:SmartFailover:9.0.0 . . Olena.chapovska@genesys.com { Update with the copy of version: 9.0.0DRAFT }
• 2021-03-03 16:21:48 Documentation:HTCC:Dep:SmartFailover:9.0.0DRAFT . . Olena.chapovska@genesys.com { Created page with "=Smart Failover= Olena's comment: New page for GAPI-23129 [DOC] [DEP] Smart failover for premise deployment.
  Source https://intranet.genesy..." }
• 2018-05-01 06:00:08 Documentation:HTCC:Dep:StartHTCC:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-27 15:31:23 Documentation:HTCC:Dep:StartHTCC:8.5.2DRAFT . . Xavier
• 2018-05-07 16:43:46 Documentation:HTCC:Dep:StartHTCC:9.0.0DRAFT . . Jumunn { Created page with "= Starting and Stopping Web Services and Applications =" }
• 2020-01-29 18:13:10 Documentation:HTCC:Dep:Troubleshooting:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 08:23:12 Documentation:HTCC:Dep:Troubleshooting:8.5.2DRAFT . . Xavier { HTCC-28919 }
• 2018-05-07 14:03:43 Documentation:HTCC:Dep:Troubleshooting:9.0.0DRAFT . . Jumunn { Created page with "= Troubleshooting Web Services and Applications =" }
• 2018-10-12 16:42:06 Documentation:HTCC:Dep:UCSCluster:8.5.2 . . Xavier { Created target blank page For Version: HTCC:8.5.2 }
• 2018-10-12 16:42:06 Documentation:HTCC:Dep:UCSCluster:8.5.2 . . Xavier { Update with the copy of version: 8.5.2DRAFT }
• 2018-10-12 06:01:48 Documentation:HTCC:Dep:UCSCluster:8.5.2DRAFT . . Xavier
• 2017-07-14 16:40:57 Documentation:HTCC:Dep:UpgradingCassandraTo2x:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-14 14:44:37 Documentation:HTCC:Dep:UpgradingCassandraTo2x:8.5.2DRAFT . . Pmcknigh
• 2018-04-27 03:43:02 Documentation:HTCC:Dep:Welcome:8.5.2 . . Edjamer
• 2020-09-08 14:54:04 Documentation:HTCC:Dep:Welcome:8.5.2DRAFT . . Mwest
• 2018-11-29 06:00:30 Documentation:HTCC:Dep:Welcome:9.0.0 . . Xavier { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-29 06:00:30 Documentation:HTCC:Dep:Welcome:9.0.0 . . Xavier { Update with the copy of version: 9.0.0DRAFT }
• 2018-05-04 13:59:04 Documentation:HTCC:Dep:Welcome:9.0.0DRAFT . . Jumunn { Created page with "= Welcome =" }
• 2017-07-14 16:40:59 Documentation:HTCC:Dep:multiDCDepExample:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
• 2017-07-14 16:40:59 Documentation:HTCC:Dep:multiDCDepExample:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-06 14:06:16 Documentation:HTCC:Dep:multiDCDepExample:8.5.2DRAFT . . Pmcknigh { Created page with "=Multiple Data Center Deployment=
  Starting in release 8.5.1, GWS supports a multiple data center (two or more) deployment. This section provides a sample of th..." }
• 2017-07-14 16:40:56 Documentation:HTCC:DepTOC8.5.2 . . Pmcknigh { Updated TOC with GPlusSalesforceDeployLightning }
• 2017-06-29 13:05:25 Documentation:HTCC:DepTOC8.5.2DRAFT . . Mgionet
• 2018-11-29 06:01:15 Documentation:HTCC:DepTOC9.0.0 . . Xavier { Branched TOC For Version: HTCC:9.0.0DRAFT from Version: HTCC:9.0.0DRAFT }
• 2018-05-04 13:58:38 Documentation:HTCC:DepTOC9.0.0DRAFT . . Jumunn { Created page with "" }
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:AgentNamespace:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:AgentNamespace:9.0.0 . . Jumunn { Update with the copy of version: 9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:AgentNamespace:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:AgentNamespace:9.0.0DRAFT . . Jumunn { Update with the copy of version: 8.5.2 }
• 2020-06-30 18:54:45 Documentation:HTCC:Dev:AuthNamespace:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2020-06-11 15:47:53 Documentation:HTCC:Dev:AuthNamespace:9.0.0DRAFT . . Jumunn { Created page with "=Auth Namespace= ==Methods== The Auth namespace includes the following methods: * getJwtToken ===getJwtToken=== {| ! Signature | <static..." }
• 2021-07-20 14:19:22 Documentation:HTCC:Dev:ConfigurationNamespace:9.0.0 . . Julie.munn@genesys.com { Created target blank page For Version: HTCC:9.0.0 }
• 2021-07-20 14:19:22 Documentation:HTCC:Dev:ConfigurationNamespace:9.0.0 . . Julie.munn@genesys.com { Update with the copy of version: 9.0.0DRAFT }
• 2021-07-20 14:11:58 Documentation:HTCC:Dev:ConfigurationNamespace:9.0.0DRAFT . . Julie.munn@genesys.com { Created page with "= Configuration namespace = ==Methods== The Configuration namespace includes the following methods: * getOption ===getOption=== {| ! Sign..." }
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:EmailNamespace:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:EmailNamespace:9.0.0 . . Jumunn { Update with the copy of version: 9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:EmailNamespace:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:EmailNamespace:9.0.0DRAFT . . Jumunn { Update with the copy of version: 8.5.2 }
• 2017-11-30 17:48:14 Documentation:HTCC:Dev:InteractionNamespace:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-05 08:22:23 Documentation:HTCC:Dev:InteractionNamespace:8.5.2DRAFT . . Xavier { HTCC-29218 }
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:InteractionNamespace:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:InteractionNamespace:9.0.0 . . Jumunn { Update with the copy of version: 9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:InteractionNamespace:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-11-30 17:48:14 Documentation:HTCC:Dev:MediaNamespace:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2017-11-02 12:29:50 Documentation:HTCC:Dev:MediaNamespace:8.5.2DRAFT . . Xavier
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:MediaNamespace:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-14 14:07:43 Documentation:HTCC:Dev:MediaNamespace:9.0.0 . . Jumunn { Update with the copy of version: 9.0.0DRAFT }
• 2019-03-13 19:42:35 Documentation:HTCC:Dev:MediaNamespace:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:35 Documentation:HTCC:Dev:MediaNamespace:9.0.0DRAFT . . Jumunn { Update with the copy of version: 8.5.2 }
• 2021-07-20 14:18:58 Documentation:HTCC:Dev:OutboundNamespace:9.0.0 . . Julie.munn@genesys.com { Created target blank page For Version: HTCC:9.0.0 }
• 2021-07-20 14:18:58 Documentation:HTCC:Dev:OutboundNamespace:9.0.0 . . Julie.munn@genesys.com { Update with the copy of version: 9.0.0DRAFT }
• 2021-07-20 14:16:12 Documentation:HTCC:Dev:OutboundNamespace:9.0.0DRAFT . . Julie.munn@genesys.com { Created page with "=Outbound namespace= ==Methods== The Outbound namespace includes the following methods: *OutboundNamespace#getCampaigns|getCampaigns}} *[[OutboundNamespace#getPreviewRecord..." }
• 2017-09-21 08:42:54 Documentation:HTCC:Dev:ServiceClientAPI:8.5.2 . . Umamaheswari.85 { /* API Overview */ }
• 2018-08-21 14:23:36 Documentation:HTCC:Dev:ServiceClientAPI:8.5.2DRAFT . . Jumunn { /* API Overview */ }
• 2019-03-14 14:07:42 Documentation:HTCC:Dev:ServiceClientAPI:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:ServiceClientAPI:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:ServiceClientAPI:9.0.0DRAFT . . Jumunn { Update with the copy of version: 8.5.2 }
• 2019-03-14 14:07:44 Documentation:HTCC:Dev:SystemNamespace:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-14 14:07:44 Documentation:HTCC:Dev:SystemNamespace:9.0.0 . . Jumunn { Update with the copy of version: 9.0.0DRAFT }
• 2019-03-13 19:42:35 Documentation:HTCC:Dev:SystemNamespace:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:35 Documentation:HTCC:Dev:SystemNamespace:9.0.0DRAFT . . Jumunn { Update with the copy of version: 8.5.2 }
• 2018-02-23 17:54:30 Documentation:HTCC:Dev:VoiceNamespace:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-05 08:14:05 Documentation:HTCC:Dev:VoiceNamespace:8.5.2DRAFT . . Xavier { HTCC-29218 }
• 2019-03-14 14:07:44 Documentation:HTCC:Dev:VoiceNamespace:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-14 14:07:44 Documentation:HTCC:Dev:VoiceNamespace:9.0.0 . . Jumunn { Update with the copy of version: 9.0.0DRAFT }
• 2019-03-13 19:42:35 Documentation:HTCC:Dev:VoiceNamespace:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:35 Documentation:HTCC:Dev:VoiceNamespace:9.0.0DRAFT . . Jumunn { Update with the copy of version: 8.5.2 }
• 2018-03-05 16:55:16 Documentation:HTCC:Dev:Welcome:8.5.2 . . Bgrenon
• 2019-03-14 14:07:42 Documentation:HTCC:Dev:Welcome:9.0.0 . . Jumunn { Created target blank page For Version: HTCC:9.0.0 }
• 2019-03-14 14:07:42 Documentation:HTCC:Dev:Welcome:9.0.0 . . Jumunn { Update with the copy of version: 9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:Welcome:9.0.0DRAFT . . Jumunn { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:34 Documentation:HTCC:Dev:Welcome:9.0.0DRAFT . . Jumunn { Update with the copy of version: 8.5.2 }
• 2019-03-14 14:07:40 Documentation:HTCC:DevTOC9.0.0 . . Jumunn { Branched TOC For Version: HTCC:9.0.0DRAFT from Version: HTCC:9.0.0DRAFT }
• 2019-03-13 19:42:32 Documentation:HTCC:DevTOC9.0.0DRAFT . . Jumunn { Branched TOC For Version: HTCC:8.5.2 from Version: HTCC:8.5.2 }
• 2020-07-17 15:48:37 Documentation:HTCC:GPA:GPACallActions:8.5.2DRAFT . . WikiSysop { Text replacement - "[[Image:" to "[[File:" }
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPAChangePassword:9.0.0DRAFT . . Umamaheswari.85 { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPAChangePassword:9.0.0DRAFT . . Umamaheswari.85 { Update with the copy of version: 8.5.2 }
• 2017-07-14 16:42:51 Documentation:HTCC:GPA:GPADialCall:8.5.2 . . Mgionet { Update with the copy of version: 8.5.2DRAFT }
• 2017-09-06 09:28:32 Documentation:HTCC:GPA:GPAGettingStarted:8.5.2 . . Umamaheswari.85
• 2017-06-28 15:17:43 Documentation:HTCC:GPA:GPAGettingStarted:8.5.2DRAFT . . Mgionet
• 2017-07-14 16:42:49 Documentation:HTCC:GPA:GPALightning:8.5.2 . . Mgionet { Created target blank page For Version: HTCC:8.5.2 }
• 2017-07-14 16:42:49 Documentation:HTCC:GPA:GPALightning:8.5.2 . . Mgionet { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-29 13:55:40 Documentation:HTCC:GPA:GPALightning:8.5.2DRAFT . . Mgionet { Created page with "= Lightning Experience in Gplus Adapter for Saleforce - WWE option = The Lightning Experience functionality is the same as it is in Salesforce with following exceptions, you s..." }
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPALightning:9.0.0DRAFT . . Umamaheswari.85 { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPALightning:9.0.0DRAFT . . Umamaheswari.85 { Update with the copy of version: 8.5.2 }
• 2018-04-27 18:31:02 Documentation:HTCC:GPA:GPALightningOpenMedia:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-04-27 18:31:02 Documentation:HTCC:GPA:GPALightningOpenMedia:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-20 07:11:03 Documentation:HTCC:GPA:GPALightningOpenMedia:8.5.2DRAFT . . Umamaheswari.85 { Created page with "= Open Media Interactions =" }
• 2017-07-14 16:42:50 Documentation:HTCC:GPA:GPALogin:8.5.2 . . Mgionet { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-06 14:28:28 Documentation:HTCC:GPA:GPALogin:8.5.2DRAFT . . Mgionet
• 2019-02-04 07:42:04 Documentation:HTCC:GPA:GPALogin:9.0.0DRAFT . . Umamaheswari.85 { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-02-04 07:42:04 Documentation:HTCC:GPA:GPALogin:9.0.0DRAFT . . Umamaheswari.85 { Update with the copy of version: 8.5.2 }
• 2017-07-14 16:42:50 Documentation:HTCC:GPA:GPAMyChannels:8.5.2 . . Mgionet { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-19 15:36:09 Documentation:HTCC:GPA:GPAMyChannels:8.5.2DRAFT . . Mgionet
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPAMyChannels:9.0.0DRAFT . . Umamaheswari.85 { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPAMyChannels:9.0.0DRAFT . . Umamaheswari.85 { Update with the copy of version: 8.5.2 }
• 2017-07-14 16:42:48 Documentation:HTCC:GPA:GPAReportStatistics:8.5.2 . . Mgionet { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-22 13:29:40 Documentation:HTCC:GPA:GPAReportStatistics:8.5.2DRAFT . . Umamaheswari.85
• 2017-07-14 16:42:46 Documentation:HTCC:GPA:GPASingleChat:8.5.2 . . Mgionet { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-26 13:33:24 Documentation:HTCC:GPA:GPASingleChat:8.5.2DRAFT . . Mgionet { /* Troubleshooting tip */ }
• 2023-05-11 09:28:01 Documentation:HTCC:GPA:GPAStandardMode:8.5.2 . . Umamaheswari.85 { Update with the copy of version: 8.5.2DRAFT }
• 2023-05-02 10:23:21 Documentation:HTCC:GPA:GPAStandardMode:8.5.2DRAFT . . Umamaheswari.85
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPAStatus:9.0.0DRAFT . . Umamaheswari.85 { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-02-04 07:42:05 Documentation:HTCC:GPA:GPAStatus:9.0.0DRAFT . . Umamaheswari.85 { Update with the copy of version: 8.5.2 }
• 2020-07-17 15:48:37 Documentation:HTCC:GPA:GPATeamCommunicator:8.5.2DRAFT . . WikiSysop { Text replacement - "[[Image:" to "[[File:" }
• 2017-11-30 17:47:28 Documentation:HTCC:GPA:GPAVoice:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2017-11-06 10:49:20 Documentation:HTCC:GPA:GPAVoice:8.5.2DRAFT . . Umamaheswari.85
• 2017-11-30 17:47:30 Documentation:HTCC:GPA:GPAVoiceCallback:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
• 2017-11-30 17:47:30 Documentation:HTCC:GPA:GPAVoiceCallback:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2017-11-06 10:34:42 Documentation:HTCC:GPA:GPAVoiceCallback:8.5.2DRAFT . . Umamaheswari.85 { Created page with "= Call back a disconnected party =" }
• 2017-09-06 10:49:50 Documentation:HTCC:GPA:GPAVoiceRecord:8.5.2DRAFT . . Umamaheswari.85
• 2017-06-02 12:29:26 Documentation:HTCC:GPA:GPAWWE:8.5.2 . . Mgionet
• 2017-06-20 15:09:45 Documentation:HTCC:GPA:GPAWWE:8.5.2DRAFT . . Mgionet
• 2023-05-11 09:27:14 Documentation:HTCC:GPA:MigrateGPAtoWWE:8.5.2 . . Umamaheswari.85 { Created target blank page For Version: HTCC:8.5.2 }
• 2023-05-11 09:27:14 Documentation:HTCC:GPA:MigrateGPAtoWWE:8.5.2 . . Umamaheswari.85 { Update with the copy of version: 8.5.2DRAFT }
• 2023-05-02 10:46:32 Documentation:HTCC:GPA:MigrateGPAtoWWE:8.5.2DRAFT . . Umamaheswari.85 { Created page with "= Migrating Gplus Adapter for Salesforce to Gplus Adapter for Salesforce - WWE option= fds" }
• 2017-07-14 16:42:49 Documentation:HTCC:GPA:Welcome:8.5.2 . . Mgionet { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-29 13:59:06 Documentation:HTCC:GPA:Welcome:8.5.2DRAFT . . Mgionet
• 2020-03-26 16:08:46 Documentation:HTCC:GPA:Welcome:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 16:08:46 Documentation:HTCC:GPA:Welcome:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2019-02-04 07:42:04 Documentation:HTCC:GPA:Welcome:9.0.0DRAFT . . Umamaheswari.85 { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-02-04 07:42:04 Documentation:HTCC:GPA:Welcome:9.0.0DRAFT . . Umamaheswari.85 { Update with the copy of version: 8.5.2 }
• 2017-07-14 16:41:56 Documentation:HTCC:GPATOC8.5.2 . . Mgionet
• 2017-06-29 13:51:40 Documentation:HTCC:GPATOC8.5.2DRAFT . . Mgionet
• 2020-03-26 16:10:18 Documentation:HTCC:GPATOC9.0.0 . . Mwest { Created page with "" }
• 2019-02-04 07:36:05 Documentation:HTCC:GPATOC9.0.0DRAFT . . Umamaheswari.85 { Created page with " * ** ** ** **{{#topic:GPAChangePasswo..." }
• 2018-04-27 17:55:51 Documentation:HTCC:IWWDep:2TakinganAssessment:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-04-27 17:55:51 Documentation:HTCC:IWWDep:2TakinganAssessment:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-10 13:02:44 Documentation:HTCC:IWWDep:Accessibility:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-10 12:58:37 Documentation:HTCC:IWWDep:Accessibility:8.5.2DRAFT . . Mwest
• 2018-04-27 17:53:37 Documentation:HTCC:IWWDep:ActionCodes:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:ActionCodes:8.5.2DRAFT . . Jumunn
• 2019-04-15 15:03:54 Documentation:HTCC:IWWDep:ActionCodes:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:03:54 Documentation:HTCC:IWWDep:ActionCodes:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:31 Documentation:HTCC:IWWDep:ActionCodes:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:31 Documentation:HTCC:IWWDep:ActionCodes:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-09 12:44:35 Documentation:HTCC:IWWDep:ActiveRecording:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 17:56:47 Documentation:HTCC:IWWDep:ActiveRecording:8.5.2DRAFT . . Mwest { /* privilege.active-recording.can-monitor-recording */ }
• 2017-06-09 12:44:57 Documentation:HTCC:IWWDep:ActiveRecordingSetup:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2017-06-09 12:44:57 Documentation:HTCC:IWWDep:ActiveRecordingSetup:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 13:58:26 Documentation:HTCC:IWWDep:ActiveRecordingSetup:8.5.2DRAFT . . Mwest { Created page with "= Active Recording= privilege.active-recording.can-monitor-recording ActiveRecording#privilege.active-r..." }
• 2019-04-15 15:04:02 Documentation:HTCC:IWWDep:ActiveRecordingSetup:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:04:02 Documentation:HTCC:IWWDep:ActiveRecordingSetup:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:37 Documentation:HTCC:IWWDep:ActiveRecordingSetup:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:37 Documentation:HTCC:IWWDep:ActiveRecordingSetup:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:ActivityHistory:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:ActivityHistory:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2019-02-05 10:56:50 Documentation:HTCC:IWWDep:ActivityHistory:9.0.0DRAFT . . Umamaheswari.85 { Created page with "=Configuring Activity History= By default, the adapter updates certain Salesforce activity fields when it saves an activity history entry at the end of a call, chat, email, or..." }
• 2017-07-14 17:25:22 Documentation:HTCC:IWWDep:AdvancedSearch:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 13:02:03 Documentation:HTCC:IWWDep:AdvancedSearch:8.5.2DRAFT . . Mwest
• 2017-07-14 17:25:13 Documentation:HTCC:IWWDep:AgentLoginAndAuthentication:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-08-07 18:50:03 Documentation:HTCC:IWWDep:AgentLoginAndAuthentication:8.5.2DRAFT . . JMcMonagle
• 2017-06-05 13:40:06 Documentation:HTCC:IWWDep:AgentStatus:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-02 18:36:43 Documentation:HTCC:IWWDep:AgentStatus:8.5.2DRAFT . . Mwest
• 2019-02-06 16:00:03 Documentation:HTCC:IWWDep:Altocloud:9.0.0DRAFT . . Mwest { Created page with "= Enabling Altocloud Journey Analytics = * Genesys Altocloud for Workspace: Genesys Altocloud is a customer journey..." }
• 2018-03-13 14:32:20 Documentation:HTCC:IWWDep:Application:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Application:8.5.2DRAFT . . KrisMcG { /* application.wiki-help-site */ }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:CaseData:8.5.2DRAFT . . Jumunn
• 2018-02-23 18:07:47 Documentation:HTCC:IWWDep:Chat:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 14:46:41 Documentation:HTCC:IWWDep:Chat:8.5.2DRAFT . . Mwest { Replaced string Deployment Guide with Configuration Guide }
• 2020-03-26 17:36:52 Documentation:HTCC:IWWDep:ClicktoDial:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 17:36:52 Documentation:HTCC:IWWDep:ClicktoDial:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2019-02-05 11:04:35 Documentation:HTCC:IWWDep:ClicktoDial:9.0.0DRAFT . . Umamaheswari.85 { Created page with "=Click-to-Dial Configuration= ==International dialing== You can configure the adapter to apply custom pre-processing rules on click-to-dial requests and before initiating scre..." }
• 2018-03-13 14:32:23 Documentation:HTCC:IWWDep:Co-browse:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Co-browse:8.5.2DRAFT . . Jumunn
• 2018-03-13 14:31:57 Documentation:HTCC:IWWDep:Cobrowse:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Cobrowse:8.5.2DRAFT . . Jumunn
• 2019-04-15 15:04:02 Documentation:HTCC:IWWDep:Cobrowse:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:04:02 Documentation:HTCC:IWWDep:Cobrowse:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:33 Documentation:HTCC:IWWDep:Cobrowse:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-07-28 14:50:43 Documentation:HTCC:IWWDep:ConfigAdmin:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-24 18:31:17 Documentation:HTCC:IWWDep:ConfigAdmin:8.5.2DRAFT . . Mwest
• 2018-03-13 14:31:57 Documentation:HTCC:IWWDep:ConfigUI:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:ConfigUI:8.5.2DRAFT . . Jumunn { Created page with "= Configuring Views= You can set the Workspace Views options to configure the sorting order and the default tab selection of tabbed views within each window. The so..." }
• 2019-04-15 15:03:16 Documentation:HTCC:IWWDep:ConfigUI:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:21:34 Documentation:HTCC:IWWDep:ConfigUI:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:34 Documentation:HTCC:IWWDep:ConfigUI:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2019-02-25 14:56:59 Documentation:HTCC:IWWDep:ConfigurationOptions:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:ConfigurationOptions:8.5.2DRAFT . . KrisMcG { /* Workspace Web Edition Configuration Options */ }
• 2018-02-02 16:21:04 Documentation:HTCC:IWWDep:ConfigurationOptionsForGWE:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-02 16:17:38 Documentation:HTCC:IWWDep:ConfigurationOptionsForGWE:8.5.2DRAFT . . Mwest
• 2017-07-14 17:25:18 Documentation:HTCC:IWWDep:Contact:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 13:16:46 Documentation:HTCC:IWWDep:Contact:8.5.2DRAFT . . Mwest
• 2017-06-07 17:31:06 Documentation:HTCC:IWWDep:ContactCenterStatistics:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-07 17:30:58 Documentation:HTCC:IWWDep:ContactCenterStatistics:8.5.2DRAFT . . Mwest
• 2018-03-13 14:33:31 Documentation:HTCC:IWWDep:CustomerCase:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:CustomerCase:8.5.2DRAFT . . Mwest { /* Editing Case Information */ }
• 2019-04-15 15:04:16 Documentation:HTCC:IWWDep:CustomerCase:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:04:16 Documentation:HTCC:IWWDep:CustomerCase:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:26 Documentation:HTCC:IWWDep:CustomerCase:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:26 Documentation:HTCC:IWWDep:CustomerCase:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-27 17:55:50 Documentation:HTCC:IWWDep:DNAAgusrguide:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-04-27 17:55:50 Documentation:HTCC:IWWDep:DNAAgusrguide:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-12 07:40:12 Documentation:HTCC:IWWDep:DNAAgusrguide:8.5.2DRAFT . . Umamaheswari.85 { Created page with "= Performance DNA Agent User Guide =" }
• 2021-01-18 19:06:37 Documentation:HTCC:IWWDep:DisasterRecovery:8.5.2 . . Matthew.west@genesys.com { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:DisasterRecovery:8.5.2DRAFT . . KrisMcG { /* Disaster Recovery */ }
• 2017-09-15 16:52:35 Documentation:HTCC:IWWDep:Editor:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2017-09-15 16:52:35 Documentation:HTCC:IWWDep:Editor:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-26 17:43:35 Documentation:HTCC:IWWDep:Editor:8.5.2DRAFT . . Mwest { Created page with "= Editor= Workspace Web Edition provides the following options for managing feature of the text editor:" }
• 2017-11-30 17:55:45 Documentation:HTCC:IWWDep:Email:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-10 13:24:25 Documentation:HTCC:IWWDep:Email:8.5.2DRAFT . . Mwest
• 2017-07-14 17:25:27 Documentation:HTCC:IWWDep:EmailQA:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:EmailQA:8.5.2DRAFT . . Mwest { Replace string operation }
• 2019-04-15 15:03:54 Documentation:HTCC:IWWDep:EmailQA:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:03:54 Documentation:HTCC:IWWDep:EmailQA:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:31 Documentation:HTCC:IWWDep:EmailQA:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:31 Documentation:HTCC:IWWDep:EmailQA:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 14:32:16 Documentation:HTCC:IWWDep:EnablingAgentsToManageContacts:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:EnablingAgentsToManageContacts:8.5.2DRAFT . . KrisMcG { Replace string operation }
• 2019-04-15 15:03:54 Documentation:HTCC:IWWDep:EnablingAgentsToManageContacts:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:21:31 Documentation:HTCC:IWWDep:EnablingAgentsToManageContacts:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-06-09 12:48:32 Documentation:HTCC:IWWDep:EnablingAgentstoViewKPIs:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 18:23:06 Documentation:HTCC:IWWDep:EnablingAgentstoViewKPIs:8.5.2DRAFT . . Mwest { Created target blank page For Version: HTCC:8.5.2DRAFT }
• 2017-06-05 18:23:06 Documentation:HTCC:IWWDep:EnablingAgentstoViewKPIs:8.5.2DRAFT . . Mwest { Update with the copy of version: 8.5.2 }
• 2019-04-15 15:04:22 Documentation:HTCC:IWWDep:EnablingAgentstoViewKPIs:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:21:29 Documentation:HTCC:IWWDep:EnablingAgentstoViewKPIs:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-06-07 16:33:23 Documentation:HTCC:IWWDep:EnablingComms:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-02 18:35:23 Documentation:HTCC:IWWDep:EnablingComms:8.5.2DRAFT . . Mwest { /* Configuring Team Communicator */ }
• 2019-04-15 15:03:45 Documentation:HTCC:IWWDep:EnablingComms:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:20:32 Documentation:HTCC:IWWDep:EnablingComms:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-03-13 14:32:46 Documentation:HTCC:IWWDep:EnablingFeatures:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:EnablingFeatures:8.5.2DRAFT . . KrisMcG
• 2018-02-06 14:29:41 Documentation:HTCC:IWWDep:Expression:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 14:11:55 Documentation:HTCC:IWWDep:Expression:8.5.2DRAFT . . Mwest
• 2018-02-05 14:09:44 Documentation:HTCC:IWWDep:Facebook:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-05 14:09:18 Documentation:HTCC:IWWDep:Facebook:8.5.2DRAFT . . Mwest
• 2018-03-13 14:34:00 Documentation:HTCC:IWWDep:Feedback:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Feedback:8.5.2DRAFT . . KrisMcG { /* system.feedback */ }
• 2020-09-11 17:11:48 Documentation:HTCC:IWWDep:GKCConfigurationOptions:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2020-09-11 17:11:48 Documentation:HTCC:IWWDep:GKCConfigurationOptions:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-01 19:48:36 Documentation:HTCC:IWWDep:GKCConfigurationOptions:8.5.2DRAFT . . Mwest
• 2017-07-14 17:25:24 Documentation:HTCC:IWWDep:GPAA:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-19 14:49:40 Documentation:HTCC:IWWDep:GPAA:8.5.2DRAFT . . Mgionet { /* Login */ }
• 2018-11-07 16:21:13 Documentation:HTCC:IWWDep:GPAA:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-09-15 16:52:45 Documentation:HTCC:IWWDep:GPAB:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-08-11 15:17:07 Documentation:HTCC:IWWDep:GPAB:8.5.2DRAFT . . Umamaheswari.85 { /* Screen pop */ }
• 2017-07-14 17:25:25 Documentation:HTCC:IWWDep:GPABLightning:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2017-07-14 17:25:25 Documentation:HTCC:IWWDep:GPABLightning:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-29 14:44:17 Documentation:HTCC:IWWDep:GPABLightning:8.5.2DRAFT . . Mgionet { Created page with "= Lightning Experience in Gplus Adapter for Salesforce - WWE Option = ==Configuration Options== The Lightning Experience in Salesforce supports all the same configuration opt..." }
• 2018-11-07 16:21:18 Documentation:HTCC:IWWDep:GPABLightning:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:18 Documentation:HTCC:IWWDep:GPABLightning:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-14 17:25:28 Documentation:HTCC:IWWDep:GPAConfig:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-06 13:52:45 Documentation:HTCC:IWWDep:GPAConfig:8.5.2DRAFT . . Mgionet
• 2020-03-26 17:36:52 Documentation:HTCC:IWWDep:GPAConfig:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 17:36:52 Documentation:HTCC:IWWDep:GPAConfig:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:18 Documentation:HTCC:IWWDep:GPAConfig:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:GPAProvisioning:8.5.2DRAFT . . Jumunn
• 2020-03-26 17:36:55 Documentation:HTCC:IWWDep:GPAProvisioning:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 17:36:55 Documentation:HTCC:IWWDep:GPAProvisioning:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:13 Documentation:HTCC:IWWDep:GPAProvisioning:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:13 Documentation:HTCC:IWWDep:GPAProvisioning:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2019-07-22 14:36:10 Documentation:HTCC:IWWDep:GPSSO:9.0.0DRAFT . . Mwest { Created page with "= Single sign-on (SSO) integration to connect Workspace with SalesForce services = 1. Follow the Word doc (can I get the screen shots without the arrows?) SF is the only IDP..." }
• 2020-06-30 17:07:52 Documentation:HTCC:IWWDep:GPlusGenFeatures:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-04-14 18:49:52 Documentation:HTCC:IWWDep:GPlusGenFeatures:9.0.0DRAFT . . Mwest { Created page with "=Gplus general features=" }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:GPlusMigration90:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:GPlusMigration90:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2020-01-28 18:50:15 Documentation:HTCC:IWWDep:GPlusMigration90:9.0.0DRAFT . . Mwest { Created page with "=Migrating to Gplus Adapter (v9)= = Migrating to Gplus Adapter (v9) = Follow this procedure to migrate your existing Gplus Adapter 8.5 to Gplus Adapter 9.0 for Salesforce Lig..." }
• 2020-09-28 20:10:07 Documentation:HTCC:IWWDep:GPlusSalesforceClassic:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-08-25 15:46:30 Documentation:HTCC:IWWDep:GPlusSalesforceClassic:9.0.0DRAFT . . Mwest { Created page with "= Integrating Gplus Adapter in Classic=" }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:GPlusSalesforceLightning:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:GPlusSalesforceLightning:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2020-01-15 15:55:27 Documentation:HTCC:IWWDep:GPlusSalesforceLightning:9.0.0DRAFT . . Mwest { Created page with "= Integrating Gplus Adapter = {{NoteFormat| # Ensure that Agent Desktop release 9 has been enabled in your environment by confirming that the Agent Desktop 9 application icon..." }
• 2021-07-22 16:05:40 Documentation:HTCC:IWWDep:GplusServiceClientAPI:9.0.0 . . Matthew.west@genesys.com { Created target blank page For Version: HTCC:9.0.0 }
• 2021-07-22 16:05:40 Documentation:HTCC:IWWDep:GplusServiceClientAPI:9.0.0 . . Matthew.west@genesys.com { Update with the copy of version: 9.0.0DRAFT }
• 2021-04-21 19:46:52 Documentation:HTCC:IWWDep:GplusServiceClientAPI:9.0.0DRAFT . . Matthew.west@genesys.com { Created page with "=Gplus Adapter support for Service Client API=
  ==Support for Service Client API in Salesforce Lightning == Gplus Adapter supports the Documentation:HTCC:..." }
• 2020-12-23 14:01:01 Documentation:HTCC:IWWDep:GplusTroubleshoot90:9.0.0 . . Matthew.west@genesys.com { Created target blank page For Version: HTCC:9.0.0 }
• 2020-12-23 14:01:01 Documentation:HTCC:IWWDep:GplusTroubleshoot90:9.0.0 . . Matthew.west@genesys.com { Update with the copy of version: 9.0.0DRAFT }
• 2020-12-07 15:57:10 Documentation:HTCC:IWWDep:GplusTroubleshoot90:9.0.0DRAFT . . Matthew.west@genesys.com { Created page with "=Troubleshooting Gplus Adapter Integration with Salesforce= If you are having issues with Gplus Adapter integration with Salesforce, you can try some of these solutions. ==E..." }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:HandlingInteractions:8.5.2DRAFT . . KrisMcG { /* Handling Interactions */ }
• 2019-04-15 15:03:54 Documentation:HTCC:IWWDep:HandlingInteractions:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:03:54 Documentation:HTCC:IWWDep:HandlingInteractions:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:20:40 Documentation:HTCC:IWWDep:HandlingInteractions:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:20:40 Documentation:HTCC:IWWDep:HandlingInteractions:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-23 18:07:51 Documentation:HTCC:IWWDep:IM:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 14:46:42 Documentation:HTCC:IWWDep:IM:8.5.2DRAFT . . Mwest { Replaced string Deployment Guide with Configuration Guide }
• 2022-06-28 18:44:20 Documentation:HTCC:IWWDep:IntAgentAssist:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2022-06-28 18:44:20 Documentation:HTCC:IWWDep:IntAgentAssist:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2022-04-08 14:32:13 Documentation:HTCC:IWWDep:IntAgentAssist:9.0.0DRAFT . . WikiSysop { Created page with "=Agent Assist= [Agent Assist] enables agents to access real-time voice transcription and real-time FAQ suggestions. A..." }
• 2018-02-23 18:07:47 Documentation:HTCC:IWWDep:IntChat:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 14:46:44 Documentation:HTCC:IWWDep:IntChat:8.5.2DRAFT . . Mwest { Replaced string Deployment Guide with Configuration Guide }
• 2019-04-15 15:04:11 Documentation:HTCC:IWWDep:IntChat:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:20:49 Documentation:HTCC:IWWDep:IntChat:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-09-15 16:52:39 Documentation:HTCC:IWWDep:IntEmail:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-26 17:23:06 Documentation:HTCC:IWWDep:IntEmail:8.5.2DRAFT . . Mwest
• 2019-04-15 15:04:06 Documentation:HTCC:IWWDep:IntEmail:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:20:46 Documentation:HTCC:IWWDep:IntEmail:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-02-23 18:07:47 Documentation:HTCC:IWWDep:IntFacebook:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 14:46:44 Documentation:HTCC:IWWDep:IntFacebook:8.5.2DRAFT . . Mwest { Replaced string Deployment Guide with Configuration Guide }
• 2018-11-07 16:20:51 Documentation:HTCC:IWWDep:IntFacebook:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:20:51 Documentation:HTCC:IWWDep:IntFacebook:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:IntHierarchical:8.5.2DRAFT . . KrisMcG { Update with the copy of version: 8.5.2 }
• 2017-09-15 16:52:38 Documentation:HTCC:IWWDep:IntOutboundCampaigns:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-26 13:47:21 Documentation:HTCC:IWWDep:IntOutboundCampaigns:8.5.2DRAFT . . Mwest { /* Outbound campaign interactions */ }
• 2019-04-15 15:04:04 Documentation:HTCC:IWWDep:IntOutboundCampaigns:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:20:44 Documentation:HTCC:IWWDep:IntOutboundCampaigns:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-07-14 17:25:26 Documentation:HTCC:IWWDep:IntSRL:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-11-30 15:24:20 Documentation:HTCC:IWWDep:IntSRL:8.5.2DRAFT . . Mwest
• 2019-04-15 15:04:22 Documentation:HTCC:IWWDep:IntSRL:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:04:22 Documentation:HTCC:IWWDep:IntSRL:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:28 Documentation:HTCC:IWWDep:IntSRL:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:21:28 Documentation:HTCC:IWWDep:IntSRL:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-23 18:07:47 Documentation:HTCC:IWWDep:IntTwitter:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 14:46:41 Documentation:HTCC:IWWDep:IntTwitter:8.5.2DRAFT . . Mwest { Replaced string Deployment Guide with Configuration Guide }
• 2018-11-07 16:20:52 Documentation:HTCC:IWWDep:IntTwitter:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:20:52 Documentation:HTCC:IWWDep:IntTwitter:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-14 17:25:14 Documentation:HTCC:IWWDep:IntVoice:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-23 18:42:29 Documentation:HTCC:IWWDep:IntVoice:8.5.2DRAFT . . Mwest { /* Voice Interactions */ }
• 2019-04-15 15:04:04 Documentation:HTCC:IWWDep:IntVoice:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:04:04 Documentation:HTCC:IWWDep:IntVoice:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:20:40 Documentation:HTCC:IWWDep:IntVoice:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-03-13 14:33:17 Documentation:HTCC:IWWDep:IntVoicemail:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:IntVoicemail:8.5.2DRAFT . . KrisMcG
• 2019-04-15 15:04:19 Documentation:HTCC:IWWDep:IntVoicemail:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:04:19 Documentation:HTCC:IWWDep:IntVoicemail:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:20:44 Documentation:HTCC:IWWDep:IntVoicemail:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:20:44 Documentation:HTCC:IWWDep:IntVoicemail:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 14:32:06 Documentation:HTCC:IWWDep:IntWorkbins:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:IntWorkbins:8.5.2DRAFT . . KrisMcG { Replace string operation }
• 2019-04-15 15:04:17 Documentation:HTCC:IWWDep:IntWorkbins:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:21:26 Documentation:HTCC:IWWDep:IntWorkbins:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-03-13 14:32:08 Documentation:HTCC:IWWDep:IntWorkitems:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:IntWorkitems:8.5.2DRAFT . . KrisMcG { Replace string operation }
• 2019-04-15 15:04:19 Documentation:HTCC:IWWDep:IntWorkitems:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:21:27 Documentation:HTCC:IWWDep:IntWorkitems:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2017-11-30 17:55:48 Documentation:HTCC:IWWDep:Interaction:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-11-30 15:33:00 Documentation:HTCC:IWWDep:Interaction:8.5.2DRAFT . . Mwest
• 2017-10-16 18:52:20 Documentation:HTCC:IWWDep:InteractionManagement:8.5.2 . . Edjamer
• 2017-10-16 18:52:57 Documentation:HTCC:IWWDep:InteractionManagement:8.5.2DRAFT . . Edjamer
• 2017-07-14 17:25:22 Documentation:HTCC:IWWDep:InteractionsSearch:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 13:02:48 Documentation:HTCC:IWWDep:InteractionsSearch:8.5.2DRAFT . . Mwest
• 2017-06-07 16:33:16 Documentation:HTCC:IWWDep:Intercommunication:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-05 18:50:33 Documentation:HTCC:IWWDep:Intercommunication:8.5.2DRAFT . . Mwest
• 2020-09-08 14:51:37 Documentation:HTCC:IWWDep:IntroToConfigOptions:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:IntroToConfigOptions:8.5.2DRAFT . . KrisMcG
• 2019-04-15 15:03:16 Documentation:HTCC:IWWDep:IntroToConfigOptions:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:03:16 Documentation:HTCC:IWWDep:IntroToConfigOptions:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:20:18 Documentation:HTCC:IWWDep:IntroToConfigOptions:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:20:18 Documentation:HTCC:IWWDep:IntroToConfigOptions:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-09 12:48:54 Documentation:HTCC:IWWDep:KPI:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-06 14:56:41 Documentation:HTCC:IWWDep:KPI:8.5.2DRAFT . . Mwest { /* KPI */ }
• 2018-04-27 17:55:51 Documentation:HTCC:IWWDep:Loggingin:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-04-27 17:55:51 Documentation:HTCC:IWWDep:Loggingin:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 13:39:48 Documentation:HTCC:IWWDep:LoginVoice:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-20 18:15:52 Documentation:HTCC:IWWDep:LoginVoice:8.5.2DRAFT . . Mwest { /* login.list-available-locales */ }
• 2017-09-28 14:50:02 Documentation:HTCC:IWWDep:MainWindow:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-09-28 14:49:53 Documentation:HTCC:IWWDep:MainWindow:8.5.2DRAFT . . Mwest { /* main-window.window-title */ }
• 2017-11-30 17:55:40 Documentation:HTCC:IWWDep:ManagingAgentStatus:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2017-11-30 17:55:40 Documentation:HTCC:IWWDep:ManagingAgentStatus:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-10-18 17:12:30 Documentation:HTCC:IWWDep:ManagingAgentStatus:8.5.2DRAFT . . Mwest { Created page with "=Managing Agent Status= Workspace provides options that enable agents to control their status. Use these options to populate the Workspace status menu with one or more of the..." }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:Migrating8to9:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:Migrating8to9:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2020-03-10 17:20:02 Documentation:HTCC:IWWDep:Migrating8to9:9.0.0DRAFT . . Mwest { Created page with "=Migrating from Workspace 8.5.2 to 9.0=" }
• 2017-07-14 17:25:22 Documentation:HTCC:IWWDep:MyHistorySearch:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-05 13:04:17 Documentation:HTCC:IWWDep:MyHistorySearch:8.5.2DRAFT . . Mwest
• 2017-09-15 16:52:42 Documentation:HTCC:IWWDep:Outbound:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-26 14:09:42 Documentation:HTCC:IWWDep:Outbound:8.5.2DRAFT . . Mwest
• 2018-03-13 14:32:17 Documentation:HTCC:IWWDep:OutboundContact:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:OutboundContact:8.5.2DRAFT . . Mwest
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:OverridingInteractionWorkspaceOptions:8.5.2 . . KrisMcG { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:OverridingInteractionWorkspaceOptions:8.5.2DRAFT . . KrisMcG { Replaced content with "= Overriding Workspace Options =

  You can override a Workspace option by using a routing strategy that overrides the configuration option based on attached data and Transaction objects. This enables you to change the appearance of interactions per line of business based on a key-value pair that is defined in the annex of Transaction objects.

  Workspace Web Edition uses Transaction Objects of the object list type. Attach a transaction name or list of transaction names to the interaction in your strategy. The transaction names in the list must be separated by commas. Workspace Web Edition reads the transaction objects at rendering time to override the static options.

  Before you begin, ensure that Web Services is deployed and you have a strategy that routes to your agent workstations.

  1. Configure one or more Transaction objects, of list type, in Genesys Administrator or Composer, by using the standard approach that is used for other object types in the hierarchy.

     Transaction objects rely on the option reference to determine if a particular option can be overridden in a Transaction. You can only override options in the interaction-workspace section. Therefore, you must replicate the interaction-workspace section to the annex of the Transaction objects.

  2. Configure the interaction.override-option-key option to define the key where the Transaction objects are to be listed in attached data.
  3. Using either Interaction Routing Designer (IRD) or Composer, edit your routing strategy by adding an "Attach" or "Multi-attach" block that attaches the key value pair that is defined below:
     • key -- The name of the key that you defined in the option set in Step 2.
     • value -- One or several comma-separated Transaction objects, as defined in Step 1.
  " }
• 2019-04-15 15:03:16 Documentation:HTCC:IWWDep:OverridingInteractionWorkspaceOptions:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:03:16 Documentation:HTCC:IWWDep:OverridingInteractionWorkspaceOptions:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:21:48 Documentation:HTCC:IWWDep:OverridingInteractionWorkspaceOptions:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-02-23 18:07:55 Documentation:HTCC:IWWDep:Permissions:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-02-23 18:07:55 Documentation:HTCC:IWWDep:Permissions:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-01-19 19:15:05 Documentation:HTCC:IWWDep:Permissions:8.5.2DRAFT . . Mwest { Created page with "= Permissions Options = ====permissions.agent-group.exclude==== *Default Value: *Valid Values: A comma-separated list of Agent Groups; empty means Workspace doesn't exclude a..." }
• 2018-01-17 16:58:09 Documentation:HTCC:IWWDep:ProductOverview:8.5.2 . . Umamaheswari.85 { Update with the copy of version: 8.5.2DRAFT }
• 2018-01-17 16:25:51 Documentation:HTCC:IWWDep:ProductOverview:8.5.2DRAFT . . Umamaheswari.85 { /* Workspace Web Edition Mode */ }
• 2018-06-08 12:40:57 Documentation:HTCC:IWWDep:Provisioning:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Provisioning:8.5.2DRAFT . . KrisMcG
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Rebranding:8.5.2DRAFT . . KrisMcG { /* rebranding.company-favicon */ }
• 2017-09-15 16:52:46 Documentation:HTCC:IWWDep:SIPEndpoint:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-26 17:07:48 Documentation:HTCC:IWWDep:SIPEndpoint:8.5.2DRAFT . . Mwest { /* sipendpoint.sip-server-address */ }
• 2017-09-15 16:52:34 Documentation:HTCC:IWWDep:SIPPhoneConfig:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-26 15:26:29 Documentation:HTCC:IWWDep:SIPPhoneConfig:8.5.2DRAFT . . Mwest { /* Enabling Single Sign On (SSO) */ }
• 2019-04-15 15:03:52 Documentation:HTCC:IWWDep:SIPPhoneConfig:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:20:36 Documentation:HTCC:IWWDep:SIPPhoneConfig:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2020-03-26 17:36:51 Documentation:HTCC:IWWDep:ScreenPop:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-02-05 11:01:25 Documentation:HTCC:IWWDep:ScreenPop:9.0.0DRAFT . . Umamaheswari.85 { Created page with "=Screen Pop Configuration= === Calls === When an agent receives an external call, the adapter initiates a screen pop that causes Salesforce to show an appropriate record for..." }
• 2018-03-13 14:32:32 Documentation:HTCC:IWWDep:ScreenRecording:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:ScreenRecording:8.5.2DRAFT . . KrisMcG { /* privilege.screen-recording-can-use */ }
• 2018-03-13 14:32:33 Documentation:HTCC:IWWDep:Security:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Security:8.5.2DRAFT . . Jumunn
• 2018-02-23 18:07:55 Documentation:HTCC:IWWDep:ServiceClientAPI:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-01-19 14:55:04 Documentation:HTCC:IWWDep:ServiceClientAPI:8.5.2DRAFT . . Mwest
• 2019-04-15 15:04:03 Documentation:HTCC:IWWDep:ServiceClientAPI:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:04:03 Documentation:HTCC:IWWDep:ServiceClientAPI:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:20:55 Documentation:HTCC:IWWDep:ServiceClientAPI:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-11-07 16:20:55 Documentation:HTCC:IWWDep:ServiceClientAPI:9.0.0DRAFT . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-14 17:25:13 Documentation:HTCC:IWWDep:SettingUpAgents:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-06 13:09:48 Documentation:HTCC:IWWDep:SettingUpAgents:8.5.2DRAFT . . Mwest { /* Enabling integration of web applications in the agent interface */ }
• 2019-04-15 15:03:25 Documentation:HTCC:IWWDep:SettingUpAgents:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:20:21 Documentation:HTCC:IWWDep:SettingUpAgents:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2022-09-12 16:00:13 Documentation:HTCC:IWWDep:SettingUpDivisions:9.0.0DRAFT . . Mwest { Created page with "= Setting Up Agent Workspace for Divisions =" }
• 2018-06-08 12:38:34 Documentation:HTCC:IWWDep:SettingUpSupervisors:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-06-01 13:47:28 Documentation:HTCC:IWWDep:SettingUpSupervisors:8.5.2DRAFT . . Mwest { Created page with "= Setting Up Supervisors On The System = After you have created [[Agent objects you can set up your agents and supervisors to use different features and f..." }
• 2019-04-15 15:03:42 Documentation:HTCC:IWWDep:SettingUpSupervisors:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2018-11-07 16:20:24 Documentation:HTCC:IWWDep:SettingUpSupervisors:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2019-09-26 14:34:04 Documentation:HTCC:IWWDep:SettingUpSystem:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-09-26 14:34:04 Documentation:HTCC:IWWDep:SettingUpSystem:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2019-05-03 11:46:03 Documentation:HTCC:IWWDep:SettingUpSystem:9.0.0DRAFT . . Mwest { Created page with "= Setting up Workspace on your system =" }
• 2018-02-23 18:07:56 Documentation:HTCC:IWWDep:StandardResponse:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-01-19 14:46:05 Documentation:HTCC:IWWDep:StandardResponse:8.5.2DRAFT . . Mwest
• 2017-09-15 16:52:46 Documentation:HTCC:IWWDep:TeamCommunicator:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-07-26 18:44:07 Documentation:HTCC:IWWDep:TeamCommunicator:8.5.2DRAFT . . Mwest
• 2018-02-23 18:07:56 Documentation:HTCC:IWWDep:TeamLead:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-02 15:48:34 Documentation:HTCC:IWWDep:TeamLead:8.5.2DRAFT . . Mwest
• 2018-02-23 18:07:51 Documentation:HTCC:IWWDep:Toast:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-06 14:46:42 Documentation:HTCC:IWWDep:Toast:8.5.2DRAFT . . Mwest { Replaced string Deployment Guide with Configuration Guide }
• 2018-02-02 15:59:44 Documentation:HTCC:IWWDep:Twitter:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-02 15:54:34 Documentation:HTCC:IWWDep:Twitter:8.5.2DRAFT . . Mwest
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:UpdateOnStartup:8.5.2DRAFT . . KrisMcG { /* Update on Startup */ }
• 2018-03-13 14:33:32 Documentation:HTCC:IWWDep:Views:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Views:8.5.2DRAFT . . KrisMcG
• 2017-07-14 17:25:21 Documentation:HTCC:IWWDep:Voice:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-23 18:36:09 Documentation:HTCC:IWWDep:Voice:8.5.2DRAFT . . Mwest { /* voice.auto-answer */ }
• 2018-02-23 18:07:57 Documentation:HTCC:IWWDep:VoiceMail:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-02 16:15:56 Documentation:HTCC:IWWDep:VoiceMail:8.5.2DRAFT . . Mwest
• 2021-01-20 15:46:43 Documentation:HTCC:IWWDep:WWETroubleshoot90:9.0.0 . . Matthew.west@genesys.com { Created target blank page For Version: HTCC:9.0.0 }
• 2021-01-20 15:46:43 Documentation:HTCC:IWWDep:WWETroubleshoot90:9.0.0 . . Matthew.west@genesys.com { Update with the copy of version: 9.0.0DRAFT }
• 2020-12-09 13:43:49 Documentation:HTCC:IWWDep:WWETroubleshoot90:9.0.0DRAFT . . Matthew.west@genesys.com { Created page with "=Troubleshooting Workspace Web Edition= If you are having issues with Workspace Web Edition, you can try some of these solutions. ==Slow search results== For agents using I..." }
• 2018-02-02 16:28:57 Documentation:HTCC:IWWDep:WebRTC:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-02 16:28:49 Documentation:HTCC:IWWDep:WebRTC:8.5.2DRAFT . . Mwest
• 2020-09-08 14:52:54 Documentation:HTCC:IWWDep:Welcome:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-03-13 10:30:00 Documentation:HTCC:IWWDep:Welcome:8.5.2DRAFT . . Jumunn
• 2019-04-15 15:03:16 Documentation:HTCC:IWWDep:Welcome:9.0.0 . . Mwest { Created target blank page For Version: HTCC:9.0.0 }
• 2019-04-15 15:03:16 Documentation:HTCC:IWWDep:Welcome:9.0.0 . . Mwest { Update with the copy of version: 9.0.0DRAFT }
• 2018-11-07 16:20:17 Documentation:HTCC:IWWDep:Welcome:9.0.0DRAFT . . Mwest { Created target blank page For Version: HTCC:9.0.0DRAFT }
• 2018-02-02 18:15:13 Documentation:HTCC:IWWDep:Workbin:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-02 18:09:27 Documentation:HTCC:IWWDep:Workbin:8.5.2DRAFT . . Mwest
• 2018-02-02 18:25:39 Documentation:HTCC:IWWDep:Workitem:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-02 18:25:30 Documentation:HTCC:IWWDep:Workitem:8.5.2DRAFT . . Mwest
• 2017-06-09 12:44:16 Documentation:HTCC:IWWDepTOC8.5.2 . . Mwest
• 2017-06-05 13:54:08 Documentation:HTCC:IWWDepTOC8.5.2DRAFT . . Mwest
• 2019-04-15 15:00:03 Documentation:HTCC:IWWDepTOC9.0.0 . . Mwest { Created page with " ..." }
• 2019-04-15 14:55:45 Documentation:HTCC:IWWDepTOC9.0.0Closed . . Mwest { Created page with " ..." }
• 2018-11-07 16:14:00 Documentation:HTCC:IWWDepTOC9.0.0DRAFT . . Mwest { Created page with " * *{{#topic:OverridingInteractionWorkspaceOption..." }
• 2017-07-04 18:49:14 Documentation:HTCC:Library:8.5.2New:8.5Source . . Mwest
• 2018-04-24 15:25:33 Documentation:HTCC:Library:OptionsOverride:8.5.2 . . Mwest { Created page with " You can override a Workspace option by using a routing strategy that overrides the configuration option based on attac..." }
• 2018-01-30 17:36:27 Documentation:HTCC:Library:ReadMe:8.5Source . . Mwest
• 2018-01-30 17:36:44 Documentation:HTCC:Library:ReadMeDraft:8.5Source . . Mwest
• 2019-04-05 12:52:39 Documentation:HTCC:Library:json-options:8.5Source . . Sbogard { Created page with "=options 9.0.000.31=

  { 	"parameters": [], 	"version": "9.0.000.31" }

  " }
• 2019-04-05 12:55:28 Documentation:HTCC:Library:release-list:8.5Source . . Sbogard { Created page with "=Release List=

  { 	"gws": true, 	"info": { 		"version": "9.0.000.31", 		"latest_release_version": "", 		"intermediate": true, 		"published_docs": false, 		"intermediate_v..." }

• 2018-04-24 15:24:49 Documentation:HTCC:LibraryTOC8.5.2 . . Mwest { Created page with "" }
• 2019-04-05 12:53:18 Documentation:HTCC:LibraryTOC8.5Source . . Sbogard
• 2017-06-23 18:25:13 Documentation:HTCC:MIG:MigConfigNewOptions:8.5.2 . . Pmcknigh { /* Workspace Web Edition configuration option updates */ }
• 2017-06-23 18:34:11 Documentation:HTCC:MIG:MigConfigNewOptions:8.5.2DRAFT . . Pmcknigh { /* Workspace Web Edition configuration option updates */ }
• 2017-09-15 17:02:29 Documentation:HTCC:MIG:MigEmbeddedJetty:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-08-28 19:35:58 Documentation:HTCC:MIG:MigEmbeddedJetty:8.5.2DRAFT . . Pmcknigh
• 2017-07-14 16:41:06 Documentation:HTCC:MIG:MigMigrateIPProc:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-19 13:50:25 Documentation:HTCC:MIG:MigMigrateIPProc:8.5.2DRAFT . . Pmcknigh
• 2019-12-16 11:56:48 Documentation:HTCC:MIG:MigOpenJDKMigration:8.5.2 . . Jaba { Created target blank page For Version: HTCC:8.5.2 }
• 2019-12-16 11:56:48 Documentation:HTCC:MIG:MigOpenJDKMigration:8.5.2 . . Jaba { Update with the copy of version: 8.5.2DRAFT }
• 2019-12-09 07:41:38 Documentation:HTCC:MIG:MigOpenJDKMigration:8.5.2DRAFT . . Jaba { Created page with "=Migrating from Oracle Java 8 to OpenJDK 1.8.0= To upgrade Java, Open Java Runtime Environment (JRE) or Java Development Kit (JDK) RPM packages are recommended: * java-1.8.0-o..." }
• 2017-07-14 16:41:03 Documentation:HTCC:MIG:MigRollbackMigration:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-19 14:48:32 Documentation:HTCC:MIG:MigRollbackMigration:8.5.2DRAFT . . Pmcknigh { /* Rollback to 8.5.201.29, 8.5.201.41, 8.5.201.50, 8.5.201.61, or 8.5.201.68 */ }
• 2020-09-28 19:06:02 Documentation:HTCC:MIG:RollBackTo57:9.0.0 . . Olena { Created target blank page For Version: HTCC:9.0.0 }
• 2020-09-28 19:06:02 Documentation:HTCC:MIG:RollBackTo57:9.0.0 . . Olena { Update with the copy of version: 9.0.0DRAFT }
• 2020-09-23 12:11:12 Documentation:HTCC:MIG:RollBackTo57:9.0.0DRAFT . . Olena { Changing URL from RollBack as it is specific to 57 }
• 2017-06-23 13:45:10 Documentation:HTCC:MIG:UpdgradeFrom29plus:8.5.2 . . Pmcknigh
• 2017-06-23 13:48:41 Documentation:HTCC:MIG:UpdgradeFrom41and50:8.5.2 . . Pmcknigh
• 2020-09-28 19:02:52 Documentation:HTCC:MIG:Upgrade:9.0.0 . . Olena { Created target blank page For Version: HTCC:9.0.0 }
• 2020-09-28 19:02:52 Documentation:HTCC:MIG:Upgrade:9.0.0 . . Olena { Update with the copy of version: 9.0.0DRAFT }
• 2020-09-21 15:42:27 Documentation:HTCC:MIG:Upgrade:9.0.0DRAFT . . Olena { copy of https://docs.genesys.com/Documentation/HTCC/9.0.0/Dep/UpgradingToNewVersion (which need to be in MG instead of DEP) GAPI-23901 }
• 2020-12-22 17:34:07 Documentation:HTCC:MIG:UpgradeES:9.0.0 . . Olena.chapovska@genesys.com { Created target blank page For Version: HTCC:9.0.0 }
• 2020-12-22 17:34:07 Documentation:HTCC:MIG:UpgradeES:9.0.0 . . Olena.chapovska@genesys.com { Update with the copy of version: 9.0.0DRAFT }
• 2020-12-08 18:25:18 Documentation:HTCC:MIG:UpgradeES:9.0.0DRAFT . . Olena.chapovska@genesys.com { GAPI-25163 }
• 2018-02-23 17:50:40 Documentation:HTCC:MIG:UpgradeFrom04:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
• 2018-02-23 17:50:40 Documentation:HTCC:MIG:UpgradeFrom04:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
• 2018-02-05 06:24:02 Documentation:HTCC:MIG:UpgradeFrom04:8.5.2DRAFT . . Xavier { Created page with "= Upgrading from 8.5.202.04 to 8.5.202.XX = Use this procedure to upgrade from 8.5.202.04." }
• 2017-06-23 13:36:49 Documentation:HTCC:MIG:UpgradeFrom09:8.5.2 . . Pmcknigh
• 2017-06-23 13:53:21 Documentation:HTCC:MIG:UpgradeFrom09:8.5.2DRAFT . . Pmcknigh
• 2017-06-23 13:43:49 Documentation:HTCC:MIG:UpgradeFrom18:8.5.2 . . Pmcknigh
• 2017-06-23 13:54:01 Documentation:HTCC:MIG:UpgradeFrom18:8.5.2DRAFT . . Pmcknigh
• 2018-04-27 18:18:38 Documentation:HTCC:MIG:UpgradeFrom23:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-04-27 18:18:38 Documentation:HTCC:MIG:UpgradeFrom23:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-04-05 07:41:56 Documentation:HTCC:MIG:UpgradeFrom23:8.5.2DRAFT . . Xavier { HTCC-29557 }
• 2017-07-14 16:41:07 Documentation:HTCC:MIG:UpgradeFrom29plus:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
• 2017-07-14 16:41:07 Documentation:HTCC:MIG:UpgradeFrom29plus:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
• 2017-06-23 13:54:45 Documentation:HTCC:MIG:UpgradeFrom29plus:8.5.2DRAFT . . Pmcknigh
• 2018-05-22 16:44:15 Documentation:HTCC:MIG:UpgradeFrom34:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
• 2018-05-22 16:44:15 Documentation:HTCC:MIG:UpgradeFrom34:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
• 2018-05-21 08:23:33 Documentation:HTCC:MIG:UpgradeFrom34:8.5.2DRAFT . . Xavier { Created page with "= Upgrading from 8.5.202.34 to 8.5.202.40 = Use this procedure to upgrade from 8.5.202.34.
  1. Stop Web Services and Applications on the node.
  2. Copy the ins..." }
  3. 2018-08-31 18:18:52 Documentation:HTCC:MIG:UpgradeFrom40:8.5.2 . . Mwest { Created target blank page For Version: HTCC:8.5.2 }
  4. 2018-08-31 18:18:52 Documentation:HTCC:MIG:UpgradeFrom40:8.5.2 . . Mwest { Update with the copy of version: 8.5.2DRAFT }
  5. 2018-08-22 11:43:09 Documentation:HTCC:MIG:UpgradeFrom40:8.5.2DRAFT . . Xavier { Created page with "= Upgrading from 8.5.202.34 to 8.5.202.40 = Use this procedure to upgrade from 8.5.202.34.
     1. Stop Web Services and Applications on the node.
     2. Copy the ins..." }
     3. 2017-07-14 16:41:07 Documentation:HTCC:MIG:UpgradeFrom41and50:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
     4. 2017-07-14 16:41:07 Documentation:HTCC:MIG:UpgradeFrom41and50:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
     5. 2017-09-15 17:02:31 Documentation:HTCC:MIG:UpgradeFrom41or50:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
     6. 2017-09-15 17:02:31 Documentation:HTCC:MIG:UpgradeFrom41or50:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
     7. 2017-08-24 20:09:40 Documentation:HTCC:MIG:UpgradeFrom41or50:8.5.2DRAFT . . Pmcknigh { Created page with "= Upgrading from 8.5.201.41 or 8.5.201.50 to 8.5.201.xx= Use this procedure to upgrade from 8.5.201.41 or 8.5.201.50.
        1. Stop Web Services and Applications on the node..." }
        2. 2018-11-16 22:18:05 Documentation:HTCC:MIG:UpgradeFrom50:8.5.2 . . Llannoye { Created target blank page For Version: HTCC:8.5.2 }
        3. 2018-11-16 22:18:05 Documentation:HTCC:MIG:UpgradeFrom50:8.5.2 . . Llannoye { Update with the copy of version: 8.5.2DRAFT }
        4. 2018-11-15 01:46:07 Documentation:HTCC:MIG:UpgradeFrom50:8.5.2DRAFT . . Xavier { Created page with "= Upgrading from 8.5.202.50 to 8.5.202.54 = Use this procedure to upgrade from 8.5.202.50.
           1. Stop Web Services and Applications on the node.
           2. Copy the ins..." }
           3. 2019-12-17 10:19:03 Documentation:HTCC:MIG:UpgradeFrom54:8.5.2 . . Jaba { Created target blank page For Version: HTCC:8.5.2 }
           4. 2019-12-17 10:19:03 Documentation:HTCC:MIG:UpgradeFrom54:8.5.2 . . Jaba { Update with the copy of version: 8.5.2DRAFT }
           5. 2019-12-17 10:13:01 Documentation:HTCC:MIG:UpgradeFrom54:8.5.2DRAFT . . Jaba { Created page with "= Upgrading from 8.5.202.54 to 8.5.202.69 = Use this procedure to upgrade from 8.5.202.54.
              1. Stop Web Services and Applications on the node.
              2. Migrate to OpenJ..." }
              3. 2020-09-28 19:04:04 Documentation:HTCC:MIG:UpgradeFrom57:9.0.0 . . Olena { Created target blank page For Version: HTCC:9.0.0 }
              4. 2020-09-21 15:48:54 Documentation:HTCC:MIG:UpgradeFrom57:9.0.0DRAFT . . Olena { copy of https://docs.genesys.com/Documentation/HTCC/9.0.0/Dep/Migratingfrom57to63 (which needs to be in MG instead of DEP) GAPI-23901 }
              5. 2017-06-23 13:49:28 Documentation:HTCC:MIG:UpgradeFrom61:8.5.2 . . Pmcknigh
              6. 2017-06-23 13:56:32 Documentation:HTCC:MIG:UpgradeFrom61:8.5.2DRAFT . . Pmcknigh
              7. 2017-07-14 16:41:08 Documentation:HTCC:MIG:UpgradeFrom68and76:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
              8. 2017-07-14 16:41:08 Documentation:HTCC:MIG:UpgradeFrom68and76:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
              9. 2017-09-15 17:02:31 Documentation:HTCC:MIG:UpgradeFrom68or76:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
              10. 2017-06-23 13:58:49 Documentation:HTCC:MIG:UpgradeFrom68or76:8.5.2DRAFT . . Pmcknigh
              11. 2020-01-21 06:51:03 Documentation:HTCC:MIG:UpgradeFrom69:8.5.2 . . Jaba { Created page with "= Upgrading from 8.5.202.69 to 8.5.202.70 = Use this procedure to upgrade from 8.5.202.54.
                  1. Stop Web Services and Applications on the node.
                  2. Migrate to OpenJ..." }
                  3. 2020-01-21 06:55:56 Documentation:HTCC:MIG:UpgradeFrom69:8.5.2DRAFT . . Jaba { Created page with "==Upgrade==" }
                  4. 2020-05-16 06:51:53 Documentation:HTCC:MIG:UpgradeFrom71:8.5.2 . . Jaba { Created target blank page For Version: HTCC:8.5.2 }
                  5. 2020-05-16 06:51:53 Documentation:HTCC:MIG:UpgradeFrom71:8.5.2 . . Jaba { Update with the copy of version: 8.5.2DRAFT }
                  6. 2020-04-23 11:39:12 Documentation:HTCC:MIG:UpgradeFrom71:8.5.2DRAFT . . Jaba { Created page with "= Upgrading from 8.5.202.71 to 8.5.202.77= Use this procedure to upgrade from 8.5.202.71.
                     1. Stop Web Services and Applications on the node.
                     2. Copy the inst..." }
                     3. 2020-09-17 19:42:04 Documentation:HTCC:MIG:UpgradeFrom77:8.5.2 . . Olena { Created target blank page For Version: HTCC:8.5.2 }
                     4. 2020-09-12 01:40:09 Documentation:HTCC:MIG:UpgradeFrom77:8.5.2DRAFT . . Olena { HTCC-31184 }
                     5. 2021-03-19 18:56:46 Documentation:HTCC:MIG:UpgradeFrom81:8.5.2 . . Olena.chapovska@genesys.com { Created target blank page For Version: HTCC:8.5.2 }
                     6. 2021-03-19 18:56:46 Documentation:HTCC:MIG:UpgradeFrom81:8.5.2 . . Olena.chapovska@genesys.com { Update with the copy of version: 8.5.2DRAFT }
                     7. 2021-03-17 20:12:02 Documentation:HTCC:MIG:UpgradeFrom81:8.5.2DRAFT . . Olena.chapovska@genesys.com { HTCC-31429 }
                     8. 2017-09-15 17:02:32 Documentation:HTCC:MIG:UpgradeFrom84:8.5.2 . . Pmcknigh { Created target blank page For Version: HTCC:8.5.2 }
                     9. 2017-09-15 17:02:32 Documentation:HTCC:MIG:UpgradeFrom84:8.5.2 . . Pmcknigh { Update with the copy of version: 8.5.2DRAFT }
                     10. 2017-09-12 15:05:29 Documentation:HTCC:MIG:UpgradeFrom84:8.5.2DRAFT . . Pmcknigh { Created page with "=Upgrading from 8.5.201.84 to 8.5.201.92= Use this procedure to upgrade from 8.5.201.84.
                         1. Stop Web Services and Applications on the node.
                         2. Copy the inst..." }
                         3. 2021-04-09 16:54:03 Documentation:HTCC:MIG:UpgradeFrom86:8.5.2 . . Olena.chapovska@genesys.com { Created target blank page For Version: HTCC:8.5.2 }
                         4. 2021-04-09 16:54:03 Documentation:HTCC:MIG:UpgradeFrom86:8.5.2 . . Olena.chapovska@genesys.com { Update with the copy of version: 8.5.2DRAFT }
                         5. 2021-04-08 22:38:50 Documentation:HTCC:MIG:UpgradeFrom86:8.5.2DRAFT . . Olena.chapovska@genesys.com { New page }
                         6. 2023-07-07 06:11:17 Documentation:HTCC:MIG:UpgradeFrom87:8.5.2 . . Umamaheswari.85 { Created target blank page For Version: HTCC:8.5.2 }
                         7. 2023-07-07 06:11:17 Documentation:HTCC:MIG:UpgradeFrom87:8.5.2 . . Umamaheswari.85 { Update with the copy of version: 8.5.2DRAFT }
                         8. 2022-05-13 15:17:13 Documentation:HTCC:MIG:UpgradeFrom87:8.5.2DRAFT . . Jumunn { Created page with "=Upgrading from 8.5.202.87 to 8.5.202.96= Use the following procedure to upgrade from 8.5.202.87. # Stop Web Services and Applications on the node. # Copy the installati..." }
                         9. 2017-11-30 17:44:07 Documentation:HTCC:MIG:UpgradeFrom92:8.5.2 . . Jumunn { Created target blank page For Version: HTCC:8.5.2 }
                         10. 2017-11-30 17:44:07 Documentation:HTCC:MIG:UpgradeFrom92:8.5.2 . . Jumunn { Update with the copy of version: 8.5.2DRAFT }
                         11. 2017-11-20 15:07:17 Documentation:HTCC:MIG:UpgradeFrom92:8.5.2DRAFT . . Xavier { Created page with "= Upgrading from 8.5.201.92 to 8.5.202.03 = Use this procedure to upgrade from 8.5.201.92. # Copy the installation_CD/ gws-8.5.202.03-4.noarch.rpm file to a local folde..." }
                         12. 2020-09-28 18:29:39 Documentation:HTCC:MIG:UpgradeGplus:9.0.0 . . Olena { Created target blank page For Version: HTCC:9.0.0 }
                         13. 2020-09-28 18:29:39 Documentation:HTCC:MIG:UpgradeGplus:9.0.0 . . Olena { Update with the copy of version: 9.0.0DRAFT }
                         14. 2020-09-23 23:02:35 Documentation:HTCC:MIG:UpgradeGplus:9.0.0DRAFT . . Olena { GAPI-23901 }
                         15. 2020-09-28 18:29:07 Documentation:HTCC:MIG:UpgradeWWE:9.0.0 . . Olena { Created target blank page For Version: HTCC:9.0.0 }
                         16. 2020-09-23 23:00:42 Documentation:HTCC:MIG:UpgradeWWE:9.0.0DRAFT . . Olena { GAPI-23901 }
                         17. 2020-09-28 18:25:57 Documentation:HTCC:MIG:Welcome:9.0.0 . . Olena { Created target blank page For Version: HTCC:9.0.0 }
                         18. 2020-09-28 18:25:57 Documentation:HTCC:MIG:Welcome:9.0.0 . . Olena { Update with the copy of version: 9.0.0DRAFT }
                         19. 2020-09-21 15:10:36 Documentation:HTCC:MIG:Welcome:9.0.0DRAFT . . Olena { Created target blank page For Version: HTCC:9.0.0DRAFT }
                         20. 2020-09-21 15:10:36 Documentation:HTCC:MIG:Welcome:9.0.0DRAFT . . Olena { Update with the copy of version: 8.5.2DRAFT }
                         21. 2017-06-23 13:33:46 Documentation:HTCC:MIGTOC8.5.2 . . Pmcknigh
                         22. 2017-06-19 13:51:12 Documentation:HTCC:MIGTOC8.5.2DRAFT . . Pmcknigh
                         23. 2020-09-28 18:27:52 Documentation:HTCC:MIGTOC9.0.0 . . Olena { creating TOI (copy of https://docs.genesys.com/Documentation:HTCC:MIGTOC9.0.0DRAFT) }
                         24. 2020-09-21 15:37:49 Documentation:HTCC:MIGTOC9.0.0DRAFT . . Olena { GAPI-23901 }
                         25. 2018-03-13 13:36:13 Documentation:HTCC:Manuals . . Mwest
                         26. 2020-09-18 13:29:02 Documentation:HTCC:PEVCC:CreatingAndManagingUsers:8.5.2 . . WikiSysop { Text replacement - "Genesys Cloud" to "Genesys Engage Cloud" }
                         27. 2020-09-18 13:27:43 Documentation:HTCC:PEVCC:CreatingAndManagingUsers:8.5.2DRAFT . . WikiSysop { Text replacement - "Genesys Cloud" to "Genesys Engage Cloud" }
                         28. 2020-09-18 13:28:08 Documentation:HTCC:PEVCC:CreatingAndUploadingRecordings:8.5.2 . . WikiSysop { Text replacement - "Genesys Cloud" to "Genesys Engage Cloud" }
                         29. 2020-09-18 13:28:05 Documentation:HTCC:PEVCC:CreatingAndUploadingRecordings:8.5.2DRAFT . . WikiSysop { Text replacement - "Genesys Cloud" to "Genesys Engage Cloud" }
                         30. 2020-09-18 13:27:44 Documentation:HTCC:PEVCC:Using:8.5.2DRAFT . . WikiSysop { Text replacement - "Genesys Cloud" to "Genesys Engage Cloud" }
                         31. 2019-10-02 13:36:02 Documentation:HTCC:Supervisor:GPASFLActivityHistoryGPATOC9.0.0DRAFT . . Mwest
                         32. 2019-10-02 13:23:19 Documentation:HTCC:Supervisor:GPASFLClickToDialGPATOC9.0.0DRAFT . . Mwest
                         33. 2019-10-02 13:07:02 Documentation:HTCC:Supervisor:GPASFLGPATOC9.0.0DRAFT . . Mwest
                         34. 2019-10-02 13:10:31 Documentation:HTCC:Supervisor:GPASFLGettingStartedGPATOC9.0.0DRAFT . . Mwest
                         35. 2019-10-02 13:25:33 Documentation:HTCC:Supervisor:GPASFLScreenPopsGPATOC9.0.0DRAFT . . Mwest
                         36. 2019-10-02 12:59:04 Documentation:HTCC:Supervisor:GPASFLWWEGPATOC9.0.0DRAFT . . Mwest
                         37. 2018-05-04 13:53:51 Documentation:HTCC:Versions . . Jumunn
                         38. 2019-06-18 10:06:44 Documentation:Options:HTCC:ChangeHistory:Draft . . Sbogard
                         39. 2019-04-05 14:42:58 Documentation:Options:HTCC:GWS-Welcome:Draft . . Sbogard { Created page with "= Genesys Web Services Configuration Options Reference =

                             Welcome to the Options Reference for . This document provides full information about all the configuration options that are set on the application object and in –related configuration sections on other objects, such as DNs.

                             Options for this component are contained in the following configuration sections:

                             Tip

                             In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.

                             
                             

                             Power users: containing default and valid values and descriptions.
                             The following options are configured at the application level (in other words, on the application object)." }
                         40. 2020-03-26 16:39:35 Documentation:Options:HTCC:GWS-crm-adapter:Current . . Mwest { Created page with "=crm-adapter Section=
                             PDF This Page
                             
                             
                             

                             No public options in this section.

                              

                              " }
                         41. 2019-12-20 15:47:06 Documentation:Options:HTCC:GWS-crm-adapter:Draft . . Jdruker { Created page with "=crm-adapter Section=
                             PDF This Page
                             
                             
                             

                             No public options in this section.

                              

                              " }
                         42. 2019-04-10 12:41:47 Documentation:Options:HTCC:GWS-interaction-workspace:Current . . Mwest { Created target blank page For Version: Options:Current }
                         43. 2019-02-21 15:58:37 Documentation:Options:HTCC:GWS-interaction-workspace:Draft . . Mwest { Created page with "= interaction-workspace Section= These options can be configured on the following Configuration Layer objects: *Workspace Application object *Tenant *Agent Group *User (Agen..." }
                         44. 2021-11-04 19:24:48 Documentation:Options:HTCC:GWS-queue-presence:Current . . Matthew.west@genesys.com { Created target blank page For Version: Options:Current }
                         45. 2021-11-04 19:24:48 Documentation:Options:HTCC:GWS-queue-presence:Current . . Matthew.west@genesys.com { Update with the copy of version: Draft }
                         46. 2021-09-20 15:48:55 Documentation:Options:HTCC:GWS-queue-presence:Draft . . Matthew.west@genesys.com { Created page with "= queue-presence Section=
                             PDF This Page
                             
                             
                             

                             No public options in this section.

                                

                             
                             

                             
                             

                             Ca..." }
                         47. 2020-03-26 16:40:23 Documentation:Options:HTCC:GWS-routing-point-presence:Current . . Mwest { Created page with "=routing-point-presence Section= You can specify Genesys Web Services presence statistics to be displayed in Team..." }
                         48. 2020-03-04 14:31:30 Documentation:Options:HTCC:GWS-routing-point-presence:Draft . . Mwest { Created page with "=routing-point-presence Section=
                             PDF This Page
                             
                             
                             

                             No public options in this section.

                              

                              " }
                         49. 2019-04-10 12:42:37 Documentation:Options:HTCC:GWS-workspace-service:Current . . Mwest { Created target blank page For Version: Options:Current }
                         50. 2019-04-10 12:42:37 Documentation:Options:HTCC:GWS-workspace-service:Current . . Mwest { Update with the copy of version: Draft }
                         51. 2019-04-05 14:42:57 Documentation:Options:HTCC:GWS-workspace-service:Draft . . Sbogard { Created page with "= workspace-service Section=
                             PDF This Page
                             
                             
                             

                             No public options in this section.

                              

                               {{OptionsPrint|section=workspace-service|component=Genesys_Web_Service..." }
                         52. 2019-04-10 12:40:56 Documentation:Options:HTCC:GWS:Current . . Mwest { Created target blank page For Version: Options:Current }
                         53. 2019-02-21 15:53:54 Documentation:Options:HTCC:GWS:Draft . . Mwest { Created page with "= Genesys Web Services = {{OptionsSummary |intro=All of the Workspace Web Edition 9 configuration options are configured in the ..." }
                         54. 2019-04-10 12:44:00 Documentation:Options:HTCC:HTCC-interaction-workspace:Current . . Mwest { Update with the copy of version: Draft }
                         55. 2017-09-21 13:56:16 Documentation:Options:HTCC:HTCC-interaction-workspace:Draft . . Mwest
                         56. 2019-04-10 12:42:58 Documentation:Options:HTCC:HTCC:Current . . Mwest { Created target blank page For Version: Options:Current }
                         57. 2017-10-06 15:30:47 Documentation:Options:HTCC:HTCC:Draft . . Edjamer { Created page with "= Web_Services_and_Applications=

                             Options for this component are contained in the following configuration sections:

                             Tip

                             In the summary table(s) below, type in the Search box to quickly find options, configuration sections, or other values, and/or click a column name to sort the table. Click an option name to link to a full description of the option. Be aware that the default and valid values are the values in effect with the latest release of the software and may have changed since the release you have; refer to the full description of the option to see information for earlier releases.

                             
                             

                             Power users: containing default and valid values and descriptions.
                             The following options are configured at the application level (in other words, on the application object)." }
                         58. 2019-04-10 12:40:42 Documentation:Options:HTCC:Welcome:Current . . Mwest { Update with the copy of version: Draft }
                         59. 2019-02-21 15:08:48 Documentation:Options:HTCC:Welcome:Draft . . Mwest
                         60. 2018-05-15 18:11:25 Documentation:System:SDG:GDPR-HTCC:8.5.x . . Xavier { Created target blank page For Version: System:8.5.x }
                         61. 2018-05-15 18:11:25 Documentation:System:SDG:GDPR-HTCC:8.5.x . . Xavier { Update with the copy of version: 8.5.xDraft }
                         62. 2018-05-09 15:46:45 Documentation:System:SDG:GDPR-HTCC:8.5.xDraft . . Xavier { Created page with "= Web Services & Applications Support for GDPR = Under Development " }