webcallback Section

phoneNumber

Description: Specifies the name of the key that is used by Workspace Desktop Edition to obtain the phone number from the interaction's User Data.
Default Value: PhoneNumber
Valid Values: A valid UserData key
Mandatory: No
Changes Take Effect: Immediately

webcallbackQueueSubmit

Description: Specifies the Interaction Queue that is used as the entry point to the webcallback routing strategy.
Default Value: New
Valid Values: The name of an existing Interaction Queue object
Mandatory: No
Changes Take Effect: Immediately