8.5.203.02
Web Services and Applications Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 05/26/23 | Hot Fix | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
Workspace Web Edition
The Do Not Call checkbox is now correctly hidden for Outbound Campaign interactions when the option privilege.outbound.can-mark-do-not-call is set to false. Previously, the checkbox was always visible, even when this option was set to false. (HTCC-31932)
For both new and reply outbound email interactions, the spaces before and after the paragraph are now correctly preserved when inserting a Standard Response with HTML paragraph content. (HTCC-31924)
Web applications integration defined at interaction level is no longer duplicated on Agent Desktop for voice and chat conferences when the interaction.web-content option is overridden differently by the strategy mechanism for involved agents. Previously, the agent applying the conference was faced with duplicate Web applications, ordered differently. (HTCC-31922)
Agent Desktop now allows to sort columns in Contact Center Statistics view. To enable this feature, set the option statistics-values.columns.enable-sorting to true. (HTCC-31917)
Web Services API
Intermittent connectivity issues between GWS and Interaction Server / Interaction Server Proxy are now resolved. (HTCC-31350)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.203.02.