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Section: interaction-workspace
Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 9.1.006.17
Specifies that outbound message will be sent when the Enter key is pressed.
Section: interaction-workspace
Default Value: true
Valid Values: true, false
Changes Take Effect: Immediately
Introduced: 9.1.006.17
Specifies that outbound message will be sent when the Enter key is pressed.
Genesys Hub Plug-in for Workspace Desktop Edition Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
---|---|---|---|---|---|---|
12/18/20 | General | Under Shipping Control | X |
This release is under shipping control and contains the following new features and enhancements:
When these options are set to true, agents can press Enter to send the current contents of the text editor to the customers immediately. To add a new line, agents must press Shift + Enter.
When these options are set to false, agents can press Enter to add a new line. (MSGA-2812)
For availability of this release, contact your Genesys representative.
This release contains the following resolved issues:
The issue that caused an error with null description during WhatsApp interactions is fixed. (MSGA-3029)
Agents can now transfer a WhatsApp interaction after creating a child interaction with other media types such as voice call, email, or SMS. (MSGA-2739)
No special procedure is required to upgrade to release 9.1.006.17.