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Section: channel-ghub
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Introduced: 9.1.008.17
Specifies whether DMS must create separate chat sessions for a brand’s customer when the customer sends separate messages through multiple channels.
Section: channel-ghub
Default Value: false
Valid Values: true, false
Changes Take Effect: After restart
Introduced: 9.1.008.17
Specifies whether DMS must create separate chat sessions for a brand’s customer when the customer sends separate messages through multiple channels.
Section: interaction-workspace
Default Value: false
Valid Values: true, false
Changes Take Effect: At the next interaction
Introduced: 9.1.018.04
Turning on or off specific mode of management of outbound chat session creation. Use this option along with driver setting separate-chat-session = true.
Genesys Hub Plug-in for Workspace Desktop Edition Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
---|---|---|---|---|---|---|---|
12/13/24 | Update | X |
This release contains the following new features and enhancements:
This release contains no resolved issues.
No special procedure is required to upgrade to release 9.1.018.04.