User Data Keys
T-Server supports the use of the User Data keys described in the following table:
Describing the User Data Keys
Extension | Used In | Description | |
---|---|---|---|
Key | Type | ||
ACCOUNT_CODE |
string |
TAttachUserData |
Alternative to the ACCOUNT_CODE_<N> key. The name of this extension is defined by the accode-name configuration option. |
LegalGuardTime |
integer |
Call-related requests |
Specifies the amount of emulated Legal Guard time allocated to the agent at the end of a business call. |
WrapUpTime |
integer |
Call-related requests |
Specifies the amount of emulated wrap-up time allocated to all agents at the end of the business call. This value is effective for the duration of this agent's login session. |
This page was last edited on August 15, 2013, at 16:00.
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