New In This Release

This section describes the changes that have been incorporated within this guide since the 8.5.0 release of GI2.

For information about what's new in the software, see the Genesys Interactive Insights Release Notes.

Genesys Interactive Insights 8.5.000.03

Added information about GI2 releases that are incompatible with BI 4.2.

Genesys Interactive Insights 8.5.000.02

This is the initial release of this new document.

Other Changes

Changes pertaining to the the deployment and localization of GI2 are described in the Genesys Interactive Insights Deployment Guide. Also, refer to the Genesys Interactive Insights Universe Guide for information about the new reports and other new universe elements that were introduced or updated within the 8.5.x releases.