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Interaction Server 9.0.x Release Note

Interaction Server is part of 9.x starting in 9.0.000.06.

This Release Note applies to all 9.0.x releases of Interaction Server. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 9.0.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
9.0.016.11 09/27/24 Update X X
9.0.015.09 06/21/24 Update X X
9.0.015.02 05/17/24 Update X X
9.0.014.03 03/26/24 Update X X
9.0.013.05 01/10/24 Hot Fix X X
9.0.013.04 12/20/23 General X X
9.0.012.05 09/27/23 Update X X
9.0.011.05 06/30/23 Update X X
9.0.010.07 03/31/23 Update X X
9.0.009.03 12/14/22 General X X
9.0.008.05 09/30/22 General X X
9.0.007.04 07/13/22 Hot Fix X X
9.0.007.03 05/20/22 General X X
9.0.006.12 04/07/22 General X X
9.0.005.12 12/21/21 General X X
9.0.004.11 11/17/21 Update X X
9.0.004.07 09/29/21 General X X
9.0.003.06 06/30/21 General X X
9.0.002.04 03/31/21 General X X
9.0.001.07 12/17/20 General X X
9.0.000.10 09/25/20 General X X
9.0.000.05 06/18/20 General X X


The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the eServices page in the Genesys Supported Operating Environment Reference Guide.


For information about 8.5.x releases of Interaction Server, see the 8.5 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


PostgreSQL 9.6

Discontinued as of Date: November 17, 2021 Release: 9.0.004.11

Oracle 18c

Discontinued as of Date: June 30, 2021 Release: 9.0.003.06

Red Hat Enterprise Linux 6

Discontinued as of Date: December 17, 2020 Release: 9.0.001.07


Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 9.0.x releases of Interaction Server, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about Interaction Server, see the following documentation:

Release Notes for other Genesys components are available here.

This page was last edited on September 27, 2024, at 14:45.
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