Event Subscription

BroadWorks Connector identifies hoteling guest subscribers by using the MonitorDeviceType private extension in the CSTA StartMonitor request; they have a MonitorDeviceType of acdAgent.

Initially, BroadWorks Connector only subscribes for HotelingGuest events on behalf of guest subscribers as follows:

• When BroadWorks Connector receives a HotelingGuest event indicating that the guest subscriber is associated with a hoteling host, it subscribes for all event types.
• When BroadWorks Connector receives a HotelingGuest event indicating that the guest subscriber is no longer associated with a hoteling host, the Connector deletes all event subscriptions except for Hoteling Guest.