In the Column List:
- P = Primary key
- M = Mandatory field
- F = Foreign key (where the term is used loosely to indicate a surrogate key reference to a field in another table, not a formal constraint)
- DV = Default value
Table SDR_CALL_TYPE
Description
This dimension table enables Session Detail Record (SDR) facts to be described based on the call type.
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Column List
| Column | Data Type | P | M | F | DV |
|---|---|---|---|---|---|
| ID | NUMBER(10) | X | X | ||
| CREATE_AUDIT_KEY | NUMBER(19) | X | X | ||
| CALL_TYPE | VARCHAR2(255 CHAR) | X | NO_VALUE | ||
| MEDIA_TYPE | VARCHAR2(50 CHAR) | X | voice |
ID
The primary key of this table.
CREATE_AUDIT_KEY
The surrogate key that is used to join to the CTL_AUDIT_LOG control table. The key specifies the lineage for data creation. This value can be useful for aggregation, enterprise application integration (EAI), and ETL tools — that is, applications that need to identify newly added data.
CALL_TYPE
Modified: 8.5.010 (in Microsoft SQL Server, data type modified in single-language databases)
The type of the call, as specified by the application that processed the call.
MEDIA_TYPE
Introduced: Release 8.5.008
Modified: 8.5.010 (in Microsoft SQL Server, data type modified in single-language databases)
The media type of the interaction. One of the following values:
- voice
- chat
- msgbased
Index List
| CODE | U | C | Description |
|---|---|---|---|
| I_SDR_CALL_TYPE | X | Ensures that the combinations of values that are stored in the dimension table are unique. |
Index I_SDR_CALL_TYPE
| Field | Sort | Comment |
|---|---|---|
| CALL_TYPE | Ascending | |
| MEDIA_TYPE | Ascending |
Subject Areas
No subject area information available.