Call-Routing Events
EventRouteRequest
Description
The call has been placed on the routing point specified by ThisDN, and the switch is waiting for routing instructions.
Contents
| Event Attribute | Type |
|---|---|
| ANI | Optional |
| CallHistory | Optional |
| CallID | Mandatory |
| CallType | Mandatory |
| CollectedDigits | Optional |
| ConnID | Mandatory |
| CustomerID | Optional |
| DNIS | Optional |
| Event | Mandatory |
| Extensions | Optional |
| LastCollectedDigit | Optional |
| NetworkCallID | Optional |
| NetworkNodeID | Optional |
| OtherDN | Optional |
| OtherDNRole | Optional |
| OtherQueue | Optional |
| OtherTrunk | Optional |
| PreviousConnID a | Optional |
| Server | Mandatory |
| ThisDN b | Mandatory |
| ThisQueue b | Mandatory |
| ThisTrunk | Optional |
| ThirdPartyDN | Optional |
| time | Mandatory |
| TransferredNetworkCallID | Optional |
| TransferredNetworkNodeID | Optional |
| UserData | Optional |
a. The PreviousConnID attribute must appear if a call with CallType=Consult has been placed on a routing point.
b. ThisDN and ThisQueue attributes must have equal values.
Examples
See EventRegistered and the figure EventRouteRequest and EventRouteUsed Feature, Example 1.
EventRouteUsed
Description
The call has been routed as requested in the function TRouteCall() or has been default routed by the switch after the routing timeout has expired (that is, there was no routing instruction from the computer domain within the specified timeout).
Contents
| Event Attribute | Type |
|---|---|
| ANI | Optional |
| CallHistory | Optional |
| CallID | Mandatory |
| CallState | Optional |
| CallType | Mandatory |
| ConnID | Mandatory |
| CustomerID | Optional |
| DNIS | Optional |
| Event | Mandatory |
| Extensions | Optional |
| NetworkCallID | Optional |
| NetworkNodeID | Optional |
| Reasons | Optional |
| ReferenceID | Optional |
| Server | Mandatory |
| ThirdPartyDN a | Optional |
| OtherDN b | Optional |
| ThirdPartyDNRole = Destination | Optional |
| ThisDN c | Mandatory |
| ThisQueue c | Mandatory |
| ThisTrunk | Optional |
| time | Mandatory |
| TransferredNetworkCallID | Optional |
| TransferredNetworkNodeID | Optional |
| UserData | Optional |
a. This attribute specifies the destination DN or dialing number. It is:
- Mandatory if routing was done by URS (or another routing application connected to T-Server).
- Absent if the call was rejected. Optional in other cases.
b. The OtherDN attribute is used to specify the target party when the forward feature is in progress.
c. These attributes must be equal.
