9.0.011.06
Genesys Cloud API Driver for Facebook Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 03/20/20 | Hot Fix | X | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
The issue that prevented the driver from processing some merged comments is now fixed. (SMD-6375, SMD-6376)
The driver no longer combines Facebook private messages from two different users into a single interaction. Previously, the driver combined private messages from two different users with the same first and last names into a single interaction. (SMD-6305)
The driver now processes the inbound interaction attributes correctly. (SMD-6289)
The issue that prevented re-submission of interactions by the driver to Interaction Server is fixed. The issue occurred when the connection between the driver and Interaction Server was disrupted. (SMD-6248)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.011.06.