9.0.016.07

Genesys Cloud API Driver for Facebook Release Notes

9.x

Genesys Cloud API Driver for Facebook is part of 9.x starting in 9.0.001.02.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
05/08/24	Update			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Social Engagement

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• Support for RHEL9. See the Messaging Apps/Social Engagement page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported third-party components. (SMD-7714)

Resolved Issues

This release contains the following resolved issues:

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The driver no longer submit the fetched messages multiple times. Previously, the driver attempted to submit the messages multiple times when they come together in the same batch, resulting in incorrect attachment processing. (SMD-7703, SMD-7705)

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The driver no longer raise an exception during authentication response parsing. Previously, the exception was thrown if OS locale was configured with non US format and the driver was unable to parse the token expiration date. (SMD-7699, SMD-7707)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.016.07.