Options for the Master Forecast Graphs
Use the Options dialog box to customize the display of the Master Forecast Graphs view:
- Select a statistic from the Show Statistics drop-down list.
- Click Options on the toolbar.
One of the following versions of the Options dialog box opens, depending on the statistic that you selected above.
- Click the link for a Help topic listed in the table. This takes you to an explanation of the options available for that statistic in the Options window.
Statistic selected | Help topic for the corresponding Options dialog box |
---|---|
Interaction Volume | Graph View Options (IV) |
AHT | Graph View Options (AHT) |
Interaction Volume and AHT (not available in the Historical Data Graphs view) | Graph View Options (IV and AHT) |
Required Staffing (not available in the Historical Data Graphs view) | Graph View Options (Staffing) |
Calculated Staffing (not available in the Historical Data Graphs view) | Graph View Options (Staffing) |
Calculated and Required Staffing (not available in the Historical Data Graphs view) | Graphs View Options (Staffing) |
This page was last edited on May 5, 2021, at 22:00.
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