Associating Sites with a Multi-Site Activity

If you select a multi-site activity and click Activities in the Multi-Site Activity Properties pane, you can select Assign a Missing Site to Multi-Site Activity to assign the activity to a missing site (unless activities from all visible sites were already assigned to a multi-site activity)  The Assign a Missing Site to Multi-Site Activity pane opens and all sites within the selected business unit are listed.  

To create a new, similar activity for each selected site:

1. Select a site.

   You can select more than one site by using the CTRL or SHIFT key.

2. Optionally, you can check the Distribute Multi-Site Open Hours and Skills check box to assign open hours. See the Tip below.
3. Click Apply .

   Under each selected site, WFM generates a new activity that can be renamed and associates that activity with the selected source multi-site activity. Open hours for the activity are 24/7 by default.

Tip

If you checked Distribute Multi-Site Open Hours and Skills, then open hours and skills for the generated activity (or activities) will be the same as they are for the selected source multi-site activity.

Each site’s time zone is used to define the open hours—and it might be a different time zone from the one used by the business unit under which the source multi-site activity is located.

An activity generated in this way will always have the same activity type as the multi-site activity that was its source.