StartCallRecording
This operation is part of the Voice API section of the Web Services API.
Overview
Starts call recording. Recording stops when the call is completed or you use the StopCallRecording operation on either the call or the device.
Request URL | /api/v2/me/calls/{id} |
---|---|
HTTP method | POST |
Mandatory Header | Authorization: Basic xxxxx=Origin: server-url |
Required features | api-voice-recording |
Parameters
Parameter | Value |
---|---|
operationName | StartCallRecording |
Sample
Request
POST /api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES00000V
{
"operationName": "StartCallRecording"
}
HTTP response
{
"statusCode": 0
}
CometD notification
{
"data":{
"notificationType":"CallRecordingStateChange",
"call":{
"id":"01RCC3N118B1V0SL8O7GK2LAES00000V",
"state":"Established",
"callUuid":"01RCC3N118B1V0SL8O7GK2LAES00000V",
"connId":"007102719818001f",
"deviceUri":"http://127.0.0.1:8080/api/v2/devices/631608b3-ceb1-472b-ba05-2ae39555b0d1",
"participants":[
{
"e164Number":"",
"formattedPhoneNumber":"15001",
"phoneNumber":"15001",
"digits":"15001"
}
],
"dnis":"15001",
"callType":"Internal",
"capabilities":[
"UpdateUserData",
"SendDtmf",
"InitiateConference",
"Hold",
"SingleStepTransfer",
"InitiateTransfer",
"AttachUserData",
"DeleteUserDataPair",
"SingleStepConference",
"DeleteUserData",
"Hangup",
"PauseCallRecording",
"StopCallRecording"
],
"userData":{
"GSIP_RECORD":"ON",
"IW_BundleUid":"717f9130-a1d9-4092-f8b9-7804ee2592ea",
"IW_CaseUid":"d7e2c775-edaa-4d1e-b65c-bd48371b43ad",
"GSIP_REC_FN":"01RCC3N118B1V0SL8O7GK2LAES00000V_15000_15000_15001_2015-10-16_14-26-23_hpe-voicevm-70-dot-genesyslab-dot-com__%3Ccont_center_id%3E"
},
"duration":"34",
"mute":"Off",
"recordingState":"Recording",
"supervisorListeningIn":false,
"monitoredUserMuted":false,
"monitoring":false,
"uri":"http://127.0.0.1:8080/api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES00000V",
"path":"/calls/01RCC3N118B1V0SL8O7GK2LAES00000V"
},
"phoneNumber":"15000",
"messageType":"CallStateChangeMessage"
},
"channel":"/v2/me/calls"
}
This page was last edited on April 1, 2019, at 11:16.
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