Workitem Complete
This operation is part of the Workitem API section of the Web Services API.
Overview
This request marks a workitem interaction as Complete. If a queueName is also specified, the workitem interaction will be placed in the specified queue.
Request URL | /api/v2/me/workitems/{id} |
---|---|
HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
---|---|
operationName | Complete |
queueName | name-of-the-queue to put workitem interaction (optional) |
Sample
Request
POST api/v2/me/workitems/03W07R2K4VAYT010 { "operationName": "Complete" }
or
POST api/v2/me/workitems/03W07R2K4VAYT010 { "operationName": "Complete", "queueName": "PostProcessingQueue" }
Response
{ "statusCode": 0, "referenceId" 8 }
Notification
{ "workitem": { "userData": { "RTargetTypeSelected": "2", "RTargetObjectSelected": "Workitems", "RVQID": "", "RTargetObjSelDBID": "158", "CBR-Interaction_cost": "", "CBR-contract_DBIDs": "", "RTargetAgentSelected": "htcc1", "CBR-IT-path_DBIDs": "", "RTargetRuleSelected": "", "UserData2": 123456789, "RTargetPlaceSelected": "htcc1", "CBR-actual_volume": "", "UserData1": "DATA1", "RTenant": "Environment", "RRequestedSkills": None, "RRequestedSkillCombination": "", "RVQDBID": "", "RStrategyDBID": "906", "CustomerSegment": "default", "ServiceType": "default", "ServiceObjective": 0, "RTargetRequested": "Workitems", "RTargetAgentGroup": "Workitems", "PegAGWorkitems": 2, "RStrategyName": "Workitem" }, "receivedDate": "2014-03-26 16:02:22.000+0200", "uri": "http://localhost:8080/api/v2/workitems/03W07R2K4VAYT010", "capabilities": [ ], "state": "Completed", "id": "03W07R2K4VAYT010" }, "referenceId": 8, "notificationType": "StatusChange", "messageType": "WorkitemStateChangeMessage" }
This page was last edited on January 22, 2016, at 19:56.
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